Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Miguel Santiago

Holiday,FL

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

11
11
years of professional experience

Work History

Instrument Man

George F Young Inc-St Pete
05.2023 - 01.2024
  • Helped the crew chief with collection of data

Rodman/Instrument Man

Landmark Engineering & Surveying Corporation
08.2021 - 05.2022
  • Help crew chief with plotting building

Security Officer

IU Health
01.2019 - 07.2019
  • Pulled security around hospital grounds
  • Assisted doctors and nurses with rude and combative patients and guest
  • Assisted police with unruly inmates while in the hospital

Installer

SUBARU OF INDIANA AUTOMOTIVE
08.2016 - 12.2016
  • Put parts into new vehicles

Infantryman

U.S. Army
01.2014 - 07.2016
  • Employed, operated, and maintained assigned weapon and equipment
  • Supervised as a member of an infantry unit of 10-20 persons
  • Performed basic communication functions and operated communication equipment
  • Made verbal and written reports
  • Administered first aid

Customer Service Manager

Oriley’s Auto Parts
05.2013 - 12.2013
  • Supervised a 5-10 member crew
  • Managed inventory and safe deposit box
  • Helped customers with finding the right product for their needs

Education

Associate's - Information Technology

Keiser University- New Port Richey
New Port Richey, FL
03.2024

Skills

  • Leadership
  • Conflict Management
  • Inventory Control
  • Military Experience
  • Supervising Experience
  • Management
  • Hospital Experience
  • Microsoft Office
  • Sales
  • Microsoft Excel
  • Microsoft Outlook
  • Military Service
  • Boundary Surveys
  • Land surveying
  • Electronic distance measurement
  • AutoCAD proficiency

Military Service

United States Army, E-4

Timeline

Instrument Man

George F Young Inc-St Pete
05.2023 - 01.2024

Rodman/Instrument Man

Landmark Engineering & Surveying Corporation
08.2021 - 05.2022

Security Officer

IU Health
01.2019 - 07.2019

Installer

SUBARU OF INDIANA AUTOMOTIVE
08.2016 - 12.2016

Infantryman

U.S. Army
01.2014 - 07.2016

Customer Service Manager

Oriley’s Auto Parts
05.2013 - 12.2013

Associate's - Information Technology

Keiser University- New Port Richey

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Miguel Santiago