Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic
Miguel Santiago-Leon

Miguel Santiago-Leon

Sinking Spring,PA

Summary

Experienced in processing orders efficiently in fast-paced warehouse environments, with extensive knowledge of Recognized for meticulous attention to detail, organizational prowess, and meeting stringent deadlines. Collaborative team player dedicated to enhancing company achievements. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Overview

8
8
years of professional experience

Work History

Canvasser

GrassRoots
Reading, PA
06.2024 - Current
  • Executed neighborhood canvassing efforts
  • Compiled public opinion data concerning candidate policies
  • Explained voting procedures to prospective voters, including registration requirements and absentee ballots.
  • Knocked on assigned household doors while collecting data about voter preferences.
  • Demonstrated organizational knowledge to influence decisions
  • Promoted the significance of voting by educating unregistered individuals.
  • Walked many miles daily to obtain opinions of the registered voters.
  • Memorized and recited sales scripts or statements prepared by employer.
  • Convinced clients to vote for a candidate or help with a vote by following a custom persuasive script.
  • Assessed customer needs through detailed questioning.
  • Taught and trained new canvassers on persuasion techniques.
  • Conducted surveys of target demographics.
  • Listened to votes to understand needs and put together optimal solutions.

Freelance Graphic Designer

Self-employed
West Lawn , PA
12.2016 - Current
  • Designed website layouts, templates and unique branded looks.
  • Worked with clients to gather and define requirements, establish scopes and manage project milestones.
  • Completed in-depth product design tests using updated software tools.
  • Met with customers to present mockups and collect information for adjustments.
  • Used Cinema 4D, Unreal Engine, Maya , Blender , Daz 3D, Adobe Photoshop to create images and layouts.
  • Applied knowledge of production to create high-quality images.
  • Put together videos for social media, advertising and informational purposes.
  • Created digital image files for use in digital and traditional printing methods.
  • Contributed design ideas in early planning stages with customers and project managers.
  • Created designs for graphics and writing content layout for books .
  • Completed final touches for projects before rollout.
  • Created broad range of work using various design techniques.
  • Developed creative design for print materials, banners and signs.
  • Employed design fundamentals when selecting typography, composition, layout and color in design work.
  • Designed creative digital displays used in online advertising for local businesses.
  • Applied creative expertise to present marketing concepts.
  • Researched trends and projected industry changes to capitalize on emerging opportunities.
  • Delivered consistent results by adapting quickly to changing client requirements and project scopes throughout the design process.

Digital Marketing Director

Joseph's Harvest ( Mayoral Campaign )
Reading, PA
05.2023 - 11.2023
  • Conducted market research to identify new opportunities and inform strategic decision making.
  • Monitored competitor activities, staying informed of industry trends and best practices for continuous improvement.
  • Designed impactful landing pages that effectively captured leads while showcasing the company''s unique offerings.
  • Optimized website performance and user experience through strategic SEO implementation.
  • Increased brand visibility by developing and executing comprehensive digital marketing strategies.
  • Planned and executed web, SEO, database marketing and social media advertising campaigns.
  • Brainstormed content marketing strategies based around client's business goals, existing content and chosen key performance indicators.
  • Conducted market research to identify new opportunities and target markets.
  • Improved website visibility through development and implementation of SEO strategies.
  • Developed creative design for print materials, brochures, banners, and signs.
  • Designed creative digital displays used in online advertising for local businesses.
  • Completed final touches for projects such as images sizes and font selection.
  • Completed final touches for projects before rollout.
  • Designed eye-catching event collateral, contributing to successful fundraising campaigns and increased event attendance.
  • Provided creative direction on photoshoots to ensure alignment with overall campaign themes and objectives.
  • Edited and enhanced existing artwork and graphics.
  • Developed graphics and visual content for social media campaigns.
  • Applied color theory and composition techniques to construct appealing designs.
  • Applied animation techniques to create dynamic visual elements.

Fulfillment Associate

Amazon
Reading, PA
08.2021 - 11.2022
  • Operated frequency scanners to track packages to input the data into the system.
  • Inspected physical condition of warehouse and equipment and implemented any repairs, improvements or replacements as necessary.
  • Followed procedures at all times for personal and team safety.
  • Maintained compliance with company safety policies and called violations to attention of management.
  • Transported merchandise pallets to move in warehouse.
  • Moved pallets to and from trucks and around warehouse with pallet jacks to stay on top of demand of work.
  • Moved cardboard, plastic ties and other debris from unboxing to trash.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Noted unsafe components inside packages and discussed concerns with supervisors.
  • Become a ASC member and promoted warehouse safety by reporting or resolving safety hazards and observing amazon guidelines.
  • Carefully handled and disposed of hazardous materials following strict safety procedures to avoid contamination.
  • Recognized, documented and advised on removal of hazards.
  • Identified accident causes and optimal prevention strategies by conducting thorough investigations and analyses.
  • Responded to any emergencies as instructed and with utmost efficiency.
  • Conducted safety audits and investigated workspace quality issues.

Fine Wine and Good Spirits

PA Liquor Control Board
Reading, Pa
05.2019 - 06.2021
  • Handled questions and concerns skillfully and redirected customers toward higher profit items to increase per-ticket revenue.
  • Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
  • Traveled to vineyards around world to discover obscure vintages and varieties and better understand global winemaking process.
  • Promoted special wine menu for holidays to complement chef's dinner specialties.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Answered customer questions about products and services, helped locate merchandise and promoted key items.
  • Stocked merchandise, clearly labeling items and arranging according to size or color.
  • Prioritized helping customers over completing other routine tasks in store.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.

Bread Packer

Pepperidge Farm
Denver, PA
01.2021 - 05.2021
  • Checked food goods for quality to remove unwanted items and pack fresh goods.
  • Protected materials for transport by correctly packaging products in boxes and crates.
  • Operated pallet jacks and material moving equipment to receive and transport items from various warehouse locations.
  • Moved loads of up to 200 pounds using forklifts and other lift equipment.

Crew Member

AMC Theaters
Reading , Pa
12.2017 - 04.2018
  • Selling concession items and movie tickets during business hours
  • After business hours cleaning theaters, bathrooms, and disposing of trash using a trash compactor
  • Acquired expert customer service skills and proficient use of a cash register.
  • Provided excellent customer service by greeting customers and meeting quality expectations.
  • Collaborated with team members to complete orders.
  • Addressed guest needs, questions or concerns to create optimum experience onboard.
  • Prepared and cooked food orders for customers by noting customizations and portion sizes.
  • Escalated problems or complaints to relevant supervisor or manager for resolution.
  • Kept food preparation area, equipment and utensils clean and sanitary.

Sorter

Sqs
Reading , PA
11.2016 - 07.2017
  • SQS
  • Sorting variations of discs into the appropriate boxes in alphabetical order on an assembly line in an efficient fashion
  • Acquired the skill to use a pallet jack.
  • Opened incoming packages to sort according to sizes, batch numbers and types.
  • Stacked items according to weights, sizes, types and picking priorities.

Education

GED -

HiSet High School Equivalency, I-Lead Charter
Reading Pa

Skills

  • Graphic Designer
  • Canvassing strategy
  • Quick-learning
  • Language proficiency
  • Data Entry
  • Survey Taking
  • Data Gathering
  • Quality Control
  • Material Handling
  • Order Preparation
  • Problem-Solving
  • Self-Motivated and Disciplined
  • Microsoft Excel
  • Calm Under Pressure
  • Troubleshooting
  • Organizational Skills
  • Attention to Detail
  • Leadership

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Canvasser

GrassRoots
06.2024 - Current

Digital Marketing Director

Joseph's Harvest ( Mayoral Campaign )
05.2023 - 11.2023

Fulfillment Associate

Amazon
08.2021 - 11.2022

Bread Packer

Pepperidge Farm
01.2021 - 05.2021

Fine Wine and Good Spirits

PA Liquor Control Board
05.2019 - 06.2021

Crew Member

AMC Theaters
12.2017 - 04.2018

Freelance Graphic Designer

Self-employed
12.2016 - Current

Sorter

Sqs
11.2016 - 07.2017

GED -

HiSet High School Equivalency, I-Lead Charter

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Miguel Santiago-Leon