Donzell Wilson
Avon,IN
Summary
Efficient professional with 4+ years of experience and proven knowledge of data entry, operations management, and project planning. Aiming to leverage my skills to successfully fill Any positions that best fit my skills role at your company. Reliable production professional ready to apply abilities and contribute.
Excellent communicator and dependable team player with strong understanding of insurance industry. Adept at building relationships with clients, brokers and other stakeholders while delivering outstanding service. Highly organized and detail-oriented with strong ability to identify potential risks and develop solutions.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Claims Adjuster
GEICO, Government Employees Insurance
05.2024 - Current
- Answered customer questions regarding deductibles.
- Examined claims forms and other records to determine insurance coverage.
- Reviewed police reports, medical treatment records, and physical property damage to determine extent of liability.
- Prepared summaries of damage, payments, and policy coverage.
- Verified insurance claims and determined fair amount for settlement.
- Maintained contact with claimants and attorneys to determine treatment status.
- Reviewed questionable claims by conducting agent and claimant interviews to correct omissions and errors.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Read over insurance policies to ascertain levels of coverage and determine whether claims would receive approvals or denials.
Material Handler
FedEx
02.2023 - Current
- Handle and process various freight materials and packages
- Praised for upholding high standards of workplace safety and customer service
- Charged with moving various materials to and from main production area
- Pack and ship product orders while providing regular updates to material recording clerks
- Appointed to leadership support role helping assign new orders to team members
Sales Ambassador
Gen Mobile/ Spectrum
01.2024 - 09.2024
- Coordinate with cross-functional teams to identify process gaps and develop solutions
- Educate sales prospects on software product benefits, conduct research on customer business needs, deliver product demonstrations
- Establish rapport with sales prospects, build positive long-term relationships, and provide information to customers on potential benefits of insurance plans and policies
- Use skills in upselling to regularly exceed sales targets
- Display merchandise to create a visually appealing sales floor that encourages customers to purchase electronic accessories
Data Entry
Covance LabCorp
01.2022 - 01.2023
- Check source documents for accuracy and verify data when required
- Processed and compiled customer information into the database
- Researched and gathered information on incomplete documents
- Worked with management to prioritize and streamline information needs
- Developed, implemented and maintained databases and data collection systems
Production Worker
Pacmoore Corporation
01.2020 - 10.2020
- Reviewed production specifications to verify accurate weights and measurements prior to mixing ingredients
- Calibrated machines to maintain required productivity levels and adherence to quality standards
- Supported current production needs by moving items between equipment, conveyors and staging areas
- Monitored machinery in operation to identify concerns and make corrections or report complex problems
- Conducted quality inspections of finished products and made minor repairs to meet project expectations
Welder Assistant
TOA
04.2019 - 11.2019
- Clamped, held, tack-welded, heat-bent, ground and bolted component parts to achieve required configurations and positions
- Prepared welding equipment
- Inspected welds and checked whether critical measurements met specifications upon completion
- Calibrated flow and pressure settings to build and maintain flames
- Operated robotic cells machinery
- Removed excess slag with arc-cutting, grinding and other equipment
- Salvaged and rebuilt parts to achieve cost savings and reduce waste
Apple Project Trainer/Advisor
Geodis
03.2018 - 02.2019
- Coordinate with management teams to establish an inclusive, collaborative work culture and drive continuous improvements to meet quality standards
- Developed shift plans to ensure optimal staffing levels during peak traffic, holidays, and bi-monthly promotions to maintain quality standards
- Led a team of up to 15 production staff, oversaw resource allocation and scheduling, and planned workflows to ensure adherence to manufacturing deadlines
Stow Ambassador
Amazon
02.2017 - 08.2018
Education
High school Diploma -
Avon High School
Avon, IN12.2017
Skills
- Insurance License
- Certified Graphic Designer
- Data Entry
- Graphic Designer
- Inventory control
- Forklift Operation
- Welding
- Tool repair and maintenance
- Teambuilding
- Supervision
Certification
- CIFR - Certified Insurance Fraud Representative
- Licensed Independent Insurance Adjuster – [ IN ] Department of Financial Services or equivalent regulatory body where licensing is required by the state.
- CIE - Certified Insurance Examiner
Timeline
Claims Adjuster
GEICO, Government Employees Insurance
05.2024 - Current
Sales Ambassador
Gen Mobile/ Spectrum
01.2024 - 09.2024
Material Handler
FedEx
02.2023 - Current
Data Entry
Covance LabCorp
01.2022 - 01.2023
Production Worker
Pacmoore Corporation
01.2020 - 10.2020
Welder Assistant
TOA
04.2019 - 11.2019
Apple Project Trainer/Advisor
Geodis
03.2018 - 02.2019
Stow Ambassador
Amazon
02.2017 - 08.2018
High school Diploma -
Avon High School
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