Miguel Serrano

- Diagnose and repair residential and commercial plumbing emergencies.

- Provide knowledgable customer service to customers on plumbing repairs.

- Diagnose broken sewer pipe, locate, excavate and repair.

- Repair and replace pex a , abs, schedule 40 pvc, schedule 80 pvc, bras, copper 1/2”-3”, cpvc, pex b, galvanized, black iron gas, clay, and cast iron.

- Build and provide detailed quotes to customers and collect payment.

- Performed whole home water repipes and sewer repipes.

- Replaced water heaters from 3 gallons in size up to 120 gallon commercial heaters.

- Communicate, schedule, and perform work for various contractors.

- Diagnose and repair residential and commercial plumbing emergencies.

- Provide knowledgable customer service to customers on plumbing repairs.

- Diagnose broken sewer pipe, locate, excavate and repair.

- Repair and replace pex a , abs, schedule 40 pvc, schedule 80 pvc, bras, copper 1/2”-3”, cpvc, pex b, galvanized, black iron gas, clay, and cast iron.

- Drive company vehicle after hours and to normal work hour jobs.

- Build and provide detailed quotes to customers and collect payment.

- Performed whole home water repipes and sewer repipes.

- Replaced and repaired water heaters from 3 gallons in size up to 120 gallon commercial heaters.

- Diagnosed and replaced broken main water services up to city code standard.

- Remodeled bathrooms, kitchens, studios, and offices.

- Provide daily gameplan on work to be performed and manage employees on repairs.

- Repair and replace water fixtures, angle stops, pipe leaks, clear stoppages and water heaters.

- Repair and replace HVAC systems on property.

- Make ready apartments up to specification.

- Perform work in a timely fashion and excute on due dates.

- Balance budget and order material needed per month.

- Communicate, schedule, and delegate with contractors for projects throughout property.

• Installed HVAC equipment in various types of applications
• Work with high and low voltage equipment
• Troubleshoot and repair HVAC issues that were found in equipment
• Provide great customer service to customers and decelerate issues they would have

• Service calls and work orders to install smart thermostats for Power Shift by NV Energy and assisted customers in scheduling thermostats as requested
• Delivered outstanding customer service as thermostat installation technician
• Routinely worked overtime, weekends and holidays to ensure complete customer satisfaction
• Drove assigned company vehicle to reach and network with our customers

• Provide great customer service on customer visits and decelerate irate customers on customer complaints
• Provide in detail reports on finding out in the field
• Inspect equipment making sure it was installed up to code and in neat matter
• Drive company assigned vehicle responsibly at all times