Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Nelson Roldan

Valley Stream

Summary

Reliable plumbing professional with history of ensuring high-quality workmanship in installation and repair of residential and commercial plumbing systems. Known for problem-solving abilities and effective time management, fostering collaborative teamwork to achieve significant project outcomes. Skilled in use of hand and power tools, and adept at adapting to evolving project requirements.

Overview

10
10
years of professional experience

Work History

Plumber Technician

Creative Water, Inc.
04.2020 - Current
  • Service, repair, and install commercial and residential lawn sprinkler systems.
  • Conduct backflow testing and perform seasonal system winterization.
  • Repair or replace sprinkler controllers, heads, and lines.
  • Assist in residential plumbing projects and system maintenance.
  • Installed and maintained sprinkler systems, ensuring optimal operation and compliance with safety regulations.
  • Diagnosed system malfunctions and implemented effective repair solutions to enhance performance.
  • Conducted routine inspections of sprinkler systems, identifying areas for improvement and proactive maintenance.

Server

Lynbrook Eats
02.2019 - 04.2020
  • Delivered high-quality service in a fast-paced restaurant environment.
  • Handled customer orders, transactions, and table maintenance.
  • Maintained cash accuracy during closing procedures and shift changes.
  • Provided coverage for coworkers to ensure seamless operations.
  • Provided exceptional customer service, ensuring guest satisfaction and repeat business.
  • Managed multi-table sections efficiently, prioritizing tasks in high-pressure environments.

Plumber Apprentice

Advanced Plumbing and Heating
09.2018 - 01.2019
  • Assisted with installations of water heaters, boilers, and plumbing fixtures.
  • Performed soldering, pipe repairs, and replacements for residential and commercial sites.
  • Prepared fittings and maintained materials and equipment for projects.
  • Assisted skilled plumbers in installation and repair of residential plumbing systems.
  • Maintained tools and equipment, ensuring readiness for daily tasks.

Server

The Pantry
04.2018 - 08.2018
  • Provided excellent customer service and handled payments and orders.
  • Served food and beverages efficiently to patrons and families.
  • Engaged customers with a friendly attitude, contributing to a positive dining atmosphere.
  • Delivered exceptional customer service in fast-paced, high-volume environment.
  • Trained and mentored new servers on menu offerings and service standards.
  • Managed multiple tables efficiently while ensuring timely food and beverage delivery.
  • Collaborated with kitchen staff to resolve order discrepancies and improve workflow.

Construction Worker (Carpentry)

All Island Designs Co.
08.2017 - 01.2018
  • Assisted carpenters with installations and daily site operations.
  • Measured, cut, and transported materials to meet project specifications.
  • Maintained clean and organized job sites and ensured equipment security.
  • Operated heavy machinery to execute excavation and demolition tasks efficiently.
  • Collaborated with team members to ensure adherence to safety protocols on job sites.

Fine Dining Server

Lord & Taylor
01.2016 - 03.2017
  • Delivered exceptional dining experiences through attentive service and comprehensive menu knowledge.
  • Collaborated with kitchen staff to ensure timely and accurate order delivery.
  • Trained and mentored new servers in fine dining protocols and customer engagement strategies.
  • Managed multiple tables while maintaining high levels of guest satisfaction during peak hours.

Education

Associate of Science - Business Administration

Nassau Community College
Garden City, NY

Skills

  • Bilingual: Fluent in English & Spanish
  • Plumbing & Sprinkler System Maintenance
  • Backflow Testing & Installation
  • Customer Service & Team Collaboration
  • Construction & Carpentry
  • Pump installation
  • Brazing and soldering
  • Drain cleaning
  • Pipe installation
  • Effective communication
  • Team collaboration
  • Organizational skills
  • Reliability
  • Multitasking Abilities

Languages

Spanish
Native or Bilingual

Timeline

Plumber Technician

Creative Water, Inc.
04.2020 - Current

Server

Lynbrook Eats
02.2019 - 04.2020

Plumber Apprentice

Advanced Plumbing and Heating
09.2018 - 01.2019

Server

The Pantry
04.2018 - 08.2018

Construction Worker (Carpentry)

All Island Designs Co.
08.2017 - 01.2018

Fine Dining Server

Lord & Taylor
01.2016 - 03.2017

Associate of Science - Business Administration

Nassau Community College