Summary
Overview
Work History
Education
Skills
Certification
Languages
References
Timeline
Generic

William Gonzalez Jr

Miami

Summary

Motivated and mission-driven EMT with over eight years of high-pressure emergency medical experience, currently pursuing an Associate's degree in Criminal Justice. Seeking to serve and protect the community as a City of Coral Gables Police Officer, bringing strong communication, crisis response, and situational awareness skills to the role. Compassionate Clinical Support Technician known for high productivity and efficiency in task completion. Possess specialized skills in patient care, medical terminology, and electronic health records management. Excel in communication, teamwork, and adaptability, ensuring seamless support in fast-paced clinical environments.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Clinical Support Technician

Baptist Health
Miami
04.2025 - Current
  • Answered incoming calls from patients seeking advice or information about their medical conditions.
  • Documented patient vital signs including height, weight, temperature and blood pressure readings.
  • Cleaned examination rooms between patient visits while following standard safety protocols.
  • Maintained inventory of medical supplies and equipment needed for daily operations.
  • Performed electrocardiograms and documented results in the patient's chart.
  • Attended training to validate or refresh basic professional skills.
  • Greeted, guided and offered assistance to patients and visitors.

Emergency Room Technician

Jackson Health System, JMH
Doral
06.2021 - 04.2025
  • Provided emotional support to family members during a crisis situation or at end-of-life stages of care.
  • Provided patient care by taking vital signs, inserting IVs, drawing blood and administering medications.
  • Provided emotional support and reassurance to patients and their families.
  • Completed documentation for each patient encounter accurately and within established timeframes.
  • Maintained supplies in the Emergency Room including stocking shelves and disposing of outdated or expired items.
  • Educated patients about their condition and treatment options upon discharge from the ER.
  • Responded quickly and efficiently to code blue calls in order to provide effective lifesaving measures.
  • Recorded all pertinent information regarding patient encounters into electronic health records system.
  • Took patients' vital signs, collected medical specimens and updated information in patient charts.
  • Greeted, guided and offered assistance to patients and visitors.

Emergency Medical Technician

National Health Transport
Doral
11.2020 - 05.2021
  • Ensured that ambulance was stocked properly with necessary supplies prior to responding to calls.
  • Utilized proper body mechanics when lifting and moving equipment or assisting patients.
  • Provided emotional support and comfort to patients while transporting them to their destination.
  • Documented patient assessment findings in accordance with established protocols.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Documented calls in reports detailing incident type and course of treatment.
  • Transported patients from accident scenes to hospitals in emergency vehicles.

EMT-Basic

American Medical Response, AMR
Medley
07.2018 - 10.2020
  • Documented patient condition and treatment to facilitate plan of care.
  • Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
  • Reviewed inventory levels prior to shift and restocked ambulance to prepare for service.
  • Remained level-headed and proactive during emergency situations.
  • Observed and assessed incident scenes to maintain safety of first responders.
  • Documented calls in reports detailing incident type and course of treatment.
  • Assessed emergency situations and prioritized medical care for patients.
  • Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
  • Immobilized patients for transport using backboard or other spinal mobilization.
  • Cleaned and sanitized ambulance and supplies between calls.
  • Communicated with dispatchers or treatment center personnel to exchange information and arrange patient intake.
  • Operated emergency vehicles with caution to keep patients, public, and first responders safe.

Education

Associate in Arts - Criminal Justice

Miami Dade College
Miami, FL
12.2025

High School Diploma -

Christopher Columbus High School
Miami, FL
05.2016

Skills

  • Bilingual: Fluent in English & Spanish
  • Strong interpersonal and conflict resolution skills
  • Fast, accurate decision-making in high-pressure situations
  • Excellent written and verbal communication
  • Adaptable and calm in dynamic environments
  • Team-focused with a service-oriented mindset
  • Emergency response
  • Medical documentation
  • Problem solving

Certification

  • Emergency Medical Technician (EMT), 06/01/18
  • CPR/BLS Certification, 10/01/16

Languages

English
Professional
Spanish
Professional

References

References available upon request.

Timeline

Clinical Support Technician

Baptist Health
04.2025 - Current

Emergency Room Technician

Jackson Health System, JMH
06.2021 - 04.2025

Emergency Medical Technician

National Health Transport
11.2020 - 05.2021

EMT-Basic

American Medical Response, AMR
07.2018 - 10.2020

Associate in Arts - Criminal Justice

Miami Dade College

High School Diploma -

Christopher Columbus High School

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