Bertha Vanessa Mendoza
Los Angeles,CA
Summary
Dedicated social worker with extensive experience in healthcare and hospital environments, specializing in patient advocacy and resource coordination. Expertise in crisis intervention, case management, and emotional support ensures effective assistance to individuals facing challenging situations. A strong commitment to team collaboration drives successful outcomes in dynamic circumstances. Recognized for exceptional empathy, adaptability, and communication skills, thriving in high-performance settings that require meticulous attention to detail and accuracy.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Clinical Social Worker
Children's Hospital Los Angeles
Los Angeles, CA
08.2022 - Current
- Conduct bio-psychosocial assessments, crisis interventions, and discharge planning for pediatric patients and families in ambulatory and emergency settings.
- Report suspected abuse and neglect to protective services in compliance with legal guidelines.
- Provide care for patients with varying acuity levels, ensuring tailored support for unit needs.
- Maintain thorough documentation of patient care activities in line with hospital standards.
- Participate in multidisciplinary meetings to improve patient outcomes and care coordination.
- Collaborate with interdisciplinary teams and community agencies for effective case management during admissions and discharges.
- Follow departmental policies and procedures.
Bilingual Mental Health Therapist
Eisner Health Family Medicine Center
Los Angeles, CA
10.2021 - 08.2022
- Delivered bilingual psychotherapy services to individuals and families through clinical and telehealth platforms, supporting accessible mental health care delivery.
- Conducted client assessments and developed treatment plans to track progress and modify interventions as needed.
- Connected clients with community resources through advocacy and linkage services to support treatment objectives.
- Collaborated with multidisciplinary teams to address social determinants impacting client health and provided consultation on treatment strategies.
- Maintained detailed documentation adhering to funding, quality, and legal standards.
- Followed professional and regulatory guidelines to provide ethical and compliant care.
- Participated in weekly team meetings and case discussions to meet clinic productivity goals.
- Engaged in supervised clinical practice to fulfill licensure requirements and enhance skills.
- Coordinated discharge and case management processes to facilitate client care continuity.
MSW Intern
Comprehensive Community Health Center
Glendale, CA
09.2020 - 05.2021
- Conducted intake assessments and developed treatment plans for adult pateints via telephone and online platforms as directed by clinical primary care providers.
- Delivered individual therapy and managed cases within a patient-centered care model.
- Performed mental health screenings to identify patient needs and guide treatment approaches.
- Maintained awareness of community resources and coordinated with local providers to enhance patient support.
- Attended weekly supervision meetings and completed all mandated training sessions.
MSW Intern
Inglewood Unified School District
Inglewood, CA
09.2019 - 05.2020
- Assisted K-12 underserved students in Inglewood district with case management and referrals.
- Provided direct counseling services to at-risk students to support mental health and socio-emotional needs.
- Led psychoeducational social skills support groups for 5th-grade and middle school students across two school settings to enhance emotional regulation and peer interaction skills.
- Worked with school administration, caregivers, students, and community service providers to promote student well-being and academic success.
Case Manager
Kedren Community Mental Health Center
Los Angeles, CA
07.2017 - 08.2019
- Managed caseload of over 30 clients to assess eligibility for mental health services.
- Conducted intake assessments with detailed documentation in compliance with regulatory standards.
- Provided evidence-based interventions and rehabilitation services in schools, homes, and community settings.
- Collaborated with therapists, psychiatrists, schools, and external agencies to support client and family needs.
Education
Master of Arts - Social Work
California State University, Long Beach
Long Beach, CA05-2021
Bachelor of Science - Public Health
California State University, Los Angeles
Los Angeles, CA06-2016
Skills
- Bilingual: Fluent in English & Spanish
- Strong interpersonal and advocacy skills
- Clinical assessments
- Case management
- Trauma-informed care
- Suicide risk assessment
- Coordinating care
- Crisis intervention
Certification
• Basic Life Support, American Heart Association Expiration Date: January 2028
• Fire and Safety Class, Hospital Fire and Life Safety Expiration Date: August 2026
• CPI Nonviolent Crisis Intervention Training Expiration Date: February 2028
• CCS Paneled (California Children’s Services Provider)
Timeline
Clinical Social Worker
Children's Hospital Los Angeles
08.2022 - Current
Bilingual Mental Health Therapist
Eisner Health Family Medicine Center
10.2021 - 08.2022
MSW Intern
Comprehensive Community Health Center
09.2020 - 05.2021
MSW Intern
Inglewood Unified School District
09.2019 - 05.2020
Case Manager
Kedren Community Mental Health Center
07.2017 - 08.2019
Master of Arts - Social Work
California State University, Long Beach
Bachelor of Science - Public Health
California State University, Los Angeles