Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Miguel Smiley

Houston,TX

Summary

Demonstrated ability to provide exceptional customer service in fast-paced dining environments, ensuring guest satisfaction through attentive service and prompt resolution of issues. Assisted in training new servers, fostering a collaborative team atmosphere that enhanced overall service quality. Maintained cleanliness and proper setup of the dining area, contributing to a welcoming atmosphere for guests. Developed rapport with guests, which supported repeat business and positive dining experiences.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server/Bartender

Golfcrest Country Club
Pearland, Texas
02.2025 - Current
  • Assisted in training new servers.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

Server/ Bartender

Goode Co. Armadillo Palace
Houston, TX
08.2024 - 02.2025
  • Provided excellent customer service to ensure satisfaction.
  • Assisted in training new servers.
  • Displayed enthusiasm and knowledge about restaurant's menu and products.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.

Server/ Bartender

J-Bar-M BBQ
Houston, TX
08.2022 - 08.2024
  • Provided excellent customer service to ensure satisfaction.
  • Stayed informed about daily specials, new menu items, promotions.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Prepared drinks according to standard recipes.

Server

Pluckers
Webster, TX
03.2022 - 08.2022
  • Provided excellent customer service to ensure satisfaction.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies.
  • Assisted in training new servers.

Education

Associate of Science - Natural Sciences

San Jacinto College
Pasadena, TX
12-2025

Skills

  • Customer service
  • Team collaboration
  • Time management
  • Exceptional customer service
  • Strong work ethic
  • Multitasking and organization
  • Calm demeanor

Certification

  • TABC
  • Food Handlers License

Timeline

Server/Bartender

Golfcrest Country Club
02.2025 - Current

Server/ Bartender

Goode Co. Armadillo Palace
08.2024 - 02.2025

Server/ Bartender

J-Bar-M BBQ
08.2022 - 08.2024

Server

Pluckers
03.2022 - 08.2022

Associate of Science - Natural Sciences

San Jacinto College

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