Summary
Overview
Work History
Education
Skills
Languages
Certification
Accomplishments
Affiliations
References
Timeline
Generic

Miguel Torres

West New York

Summary

Results-driven technician with expertise in server configuration, hardware diagnostics, and network troubleshooting. Proven ability to execute Linux commands and conduct thorough system diagnostics, enhancing overall system performance and reliability.

Overview

9
9
years of professional experience
1
1
Certification

Work History

System Tester Technician/Hardware Computer Repair Technician

ZT Systems
Secaucus
08.2020 - 08.2025
  • Teamed with cross-functional team and R&D group to perform root cause analysis on hardware design issues identified through prototype build outs.
  • Diagnosed hardware malfunctions in various server models.
  • Repaired damaged cables or replaced defective components in order to restore functionality.
  • Conducted routine maintenance tasks such as patching cables, replacing defective components or reconfiguring equipment.
  • Deployed patches and updates to maintain optimal system performance levels.
  • Diagnosed faults on equipment using a variety of diagnostic tools such as software tests or error logs.
  • Conducted system diagnostics on HDD, SSD, M.2, NIC, CPU, GPU, PSU, MB, and volatile memory components.
  • Configured switches via the command line to enhance network performance.
  • Established network connections through PXE using fiber and DAC connectors for client servers.
  • Executed Linux commands to run client software for system analysis and failure repairs.
  • Trained new technicians on testing processes and safety procedures effectively.

Administrator/Quality Control Lab Technician

Fujitsu General America
Fairfield
05.2016 - 04.2019
  • Utilized Zendesk features to address business demands effectively.
  • Maintained confidentiality while handling sensitive information in compliance with regulations.
  • Updated internal databases and maintained personnel records to support document management.
  • Coordinated software upgrades with IT department, ensuring efficient system performance.
  • Conducted regular system backups to enhance data security and prevent data loss.
  • Resolved IT issues promptly to maximize team productivity through technical support.
  • Performed thorough inspections to identify defects, enhancing overall product quality.
  • Developed detailed reports on test results, findings, and improvement recommendations.

Education

High School Diploma -

High Tech High School
North Bergen, NJ
North Bergen, NJ

Internetwork Engineering - CompTIA A+, Network+, Security+, Linux, Microsoft windows 10 & server 2016, cisco certified network Associate

PC AGE Career Institute
Jersey City, NJ
07-2020

Diversity Training -

Passaic County Community College
Passaic, NJ
09-2018

Skills

  • Server configuration and hardware diagnostics
  • Network troubleshooting and technical support
  • Linux command execution
  • Quality control and problem solving
  • Failure analysis
  • Team collaboration

Languages

English
Professional
Spanish
Native/ Bilingual

Certification

  • CompTia A+ - 2019
  • CompTia Network+ - 2020

Accomplishments

  • Art exposition-Best in show

Affiliations

  • Artificial Intelligence (AI) and Machine Learning
  • Video Gaming
  • Digital Art and Animation
  • Martial Arts
  • Gym Workouts
  • Watching Movies and TV Shows

References

References available upon request.

Timeline

System Tester Technician/Hardware Computer Repair Technician

ZT Systems
08.2020 - 08.2025

Administrator/Quality Control Lab Technician

Fujitsu General America
05.2016 - 04.2019

High School Diploma -

High Tech High School

Internetwork Engineering - CompTIA A+, Network+, Security+, Linux, Microsoft windows 10 & server 2016, cisco certified network Associate

PC AGE Career Institute

Diversity Training -

Passaic County Community College

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