Summary
Overview
Work History
Education
Skills
Accomplishments
Professional Development
Languages
Innova Ciudad 2019 - Environmental Control and Monitoring Platform PesCAR
Timeline
Hi, I’m

Miguel Yuseff

Bogota
Miguel Yuseff

Summary

With a Telecommunications Engineering background and extensive experience in project management, commercial contract management and business development. My holistic approach bridges technical expertise with business acumen, excelling in managing remote teams and directing projects using Agile and PMI standards.

My career spans roles from engineering to business development, contract analysis, project management, and Director of PMO. I am detail-oriented, organized, and thrive in fast-paced environments. As an enthusiastic team player, I am ready to contribute to company success.

Overview

2026
years of professional experience

Work History

NICE

Senior Project Manager
02.2021 - Current

Job overview

  • Successful delivery of over 100 projects, managing teams on different time zones, a wide range of customers simultaneously.
  • Maintained schedules to meet key milestones at every project phase.
  • Directed changes to project scope and cost and implemented appropriate change management processes to keep project on track.
  • Presented regular status reports to executive leadership, providing insights into progress made toward achieving key milestones.
  • Mentored junior project managers and team members to enhance their skills and career growth.
  • Established effective communication channels with stakeholders to ensure transparency and alignment of expectations.
  • Adapted quickly to unexpected challenges or obstacles encountered during project execution, devising creative solutions without compromising objectives.
  • Provided outstanding service to clients through effective communication and prompt issue resolution to facilitate future business opportunities.

ProveTec

Project Management Office Director, Co-Founder
06.2017 - 07.2023

Job overview

  • Mentored employees for professional growth, promoting a culture of learning within the organization.
  • Secured funding for the startup by delivering persuasive pitches to investors.
  • Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
  • Increased company growth by developing and implementing innovative business strategies.
  • Built an extensive network of connections within the industry, facilitating collaboration and resource sharing among startups.
  • Leveraged social media platforms for targeted advertising campaigns that boosted online visibility and brand awareness.
  • Created and monitored promotional approaches to increase sales and profit levels.
  • Developed key operational initiatives to drive and maintain substantial business growth.

Teleperformance

Senior Project Manager
08.2018 - 08.2019

Job overview

  • Company Overview: Global leader contact center services, IT solutions with state of the art security to provide clients the best experience in technology and solutions in customer communications
  • Responsible for the correct delivery of IT solutions in communications, RPAs, customized tools, and developments for customers in North America and Ibero Latam
  • As well as infrastructure delivery and coordination with teams both national and international
  • Oversee correct delivery by area, and presented executive reporting to all relevant stakeholders.

Corporación Autónoma (CAR)

Program Manager for automation projects
02.2018 - 08.2018

Job overview

  • Company Overview: Government institution with the purpose of executing policies, plans, programs and projects related to the environment and renewable natural resources
  • Responsible for the correct delivery of the design for the first state-wide centralized Environmental Control and Monitoring System, on which a system will be planned to provide real time alarms on the miss use of the environment in sensitive areas of the state of Cundinamarca, reporting to directors, budgeting, management of teams on different departments
  • Government institution with the purpose of executing policies, plans, programs and projects related to the environment and renewable natural resources

ATEK Holding

Project Director (Consultant)
02.2017 - 08.2018

Job overview

  • Company Overview: Colombian integrator of ITS Solutions
  • Responsible for the correct delivery of design solutions to specific traffic and mobility requests
  • Tender management and client liaison for both project delivery and commercial tasks
  • Process development and solution management
  • Colombian integrator of ITS Solutions

KAPSCH TrafficCom Australia Pty

General Project Manager
11.2013 - 12.2016

Job overview

  • Company Overview: Kapsch TrafficCom is a leading provider of intelligent transportation systems (ITS) in the segments of toll collection, city access control, traffic management, traffic monitoring, utility vehicle monitoring, electronic vehicle registration and V2X cooperative systems
  • Responsible for the successful delivery of highly publicized tolling and ITS projects in Australia and New Zealand
  • Coordinating teams in NZ, Australia, Sweden, Austria, and Argentina
  • Successfully completing: TAURANGA EASTLINK Automatic Tolling System, New Zealand; TAKITIMU DRIVE TOLL ROAD Automatic Tolling System, New Zealand; ALPURT B2 Upgrade Automatic Tolling System, New Zealand; SYDNEY HARBOUR BRIDGE AND TUNNEL Automatic Tolling System, Australia; NORTHCONNEX Tunnel Stage 1 and Pre-works, ITS Automatic Tolling System, Australia.

AUSNet-Select Solutions Australia

Subject Matter Expert for SAP Implementation Project
10.2010 - 09.2013

Job overview

  • Company Overview: Select Solutions is the commercial arm of AusNet, providing a large portfolio of services from within one division
  • These services cover all utility related industries including water, gas, and electricity throughout Australia
  • Participated as expert in the project for the company wide CRM implementation with complete overhaul of processes in all departments, leading the procurement branch and all commercial processes
  • Select Solutions is the commercial arm of AusNet, providing a large portfolio of services from within one division
  • These services cover all utility related industries including water, gas, and electricity throughout Australia

SICE Australia Pty

Project Engineer, EastLink Project

Job overview

  • Company Overview: Multinational company based in Madrid Spain, specialized in automated traffic management systems, rail systems, process control, free-flow tolling, solar power, wind power, water quality among other
  • Responsible for software QA testing analysis, ITS Testing specialist, Presentation of audits to independent reviewer from the Australian Government, Network Manager for tolling network, Coordination of teams in Madrid and Melbourne
  • Multinational company based in Madrid Spain, specialized in automated traffic management systems, rail systems, process control, free-flow tolling, solar power, wind power, water quality among other

SICE Australia Pty

Business Development
04.2007 - 10.2010

Job overview

  • Company Overview: Multinational company based in Madrid Spain, specialized in automated traffic management systems, rail systems, process control, free-flow tolling, solar power, wind power, water quality among other
  • Responsible for end to end sales process – from opportunity identification through to Solution development and Customer presentations
  • Managing a pipeline of opportunities concurrent with landing sales, coordinating teams in Spain and Australia
  • Multinational company based in Madrid Spain, specialized in automated traffic management systems, rail systems, process control, free-flow tolling, solar power, wind power, water quality among other

Education

University of Sydney

Project Management
01.2016

University Overview

Australian Institute of Management

Diploma of Project Management
01.2012

University Overview

PMI certified institution

Universidad Santo Tomas

Bachelor of Telecommunications Engineering
01.2005

University Overview

Engineers Australia - Accredited

Skills

  • Project oversight
  • Effective scheduling
  • Process quality management
  • Effective project cost forecasting
  • Effective communication

Accomplishments

Accomplishments
  • I designed the PESCAR Platform, created a modular and scalable system that; by means of Big Data and Business Analysis is able to predict environmental behavior among other functionalities for the control and monitoring of the entire jurisdiction from the environmental point of view.

Professional Development

Professional Development
  • 2025, Generative AI for Project Managers
  • 2024, Team conflict resolution series
  • 2023, Agile Foundations
  • 2022, Cloud Computing - Security, Storage, Networking
  • 2020, PRICE 2 Project Management
  • 2020, PMO (project management office) for Managers
  • 2019, AGILE PM (Udemy)
  • 2017, AGILE/SCRUM Project Management course (Vision Training)
  • 2016, Project Management - PMBOK PMI (University of Sydney)

Languages

English
Native or Bilingual

Innova Ciudad 2019 - Environmental Control and Monitoring Platform PesCAR

Innova Ciudad 2019 - Environmental Control and Monitoring Platform PesCAR

As part of my time in the CAR (Corporacion Autonoma Regional de Cundinamarca), I designed the PESCAR Platform, created a modular and scalable system that; by means of Big Data and Business Analysis is able to predict environmental behavior among other functionalities for the control and monitoring of the entire jurisdiction from the environmental point of view.

The Environmental Authority was awarded by virtue of the design of a technological tool, for the monitoring and environmental control of the CAR jurisdiction, with which the collected data can be monitored and analyzed, to identify behaviors and early alerts in risk areas; allowing the proper authorities the taking of pertinent measures to protect the environment.

It was an honor to have been part of the institution (CAR) and to be able to use my knowledge and experience to design this tool as means to protect the environment.
https://www.car.gov.co/saladeprensa/plataforma-de-seguimiento-y-control-ambiental-de-la-car-pescar-gano-premio-innova-ciudad-2019-1

Timeline

Senior Project Manager
NICE
02.2021 - Current
Senior Project Manager
Teleperformance
08.2018 - 08.2019
Program Manager for automation projects
Corporación Autónoma (CAR)
02.2018 - 08.2018
Project Management Office Director, Co-Founder
ProveTec
06.2017 - 07.2023
Project Director (Consultant)
ATEK Holding
02.2017 - 08.2018
General Project Manager
KAPSCH TrafficCom Australia Pty
11.2013 - 12.2016
Subject Matter Expert for SAP Implementation Project
AUSNet-Select Solutions Australia
10.2010 - 09.2013
Business Development
SICE Australia Pty
04.2007 - 10.2010
Australian Institute of Management
Diploma of Project Management
Universidad Santo Tomas
Bachelor of Telecommunications Engineering
Project Engineer, EastLink Project
SICE Australia Pty
University of Sydney
Project Management

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Miguel Yuseff