Miguel Zamarron-Morales
Farmington,New Mexico
Summary
Dynamic and adaptable professional with a background at New Mexico Alternative Care, excelling in roles requiring excellent communication and teamwork. Demonstrated ability to leverage cannabis knowledge and interpersonal skills to exceed employer expectations. Proven track record in improving customer satisfaction and driving sales, showcasing a high-energy attitude and commitment to quality.
Overview
13
13
years of professional experience
Work History
Chef De Partie/Sales Associate
Primal Swine
Farmington, New Mexico
02.2022 - 04.2023
- Continuously met daily sales goals
- Provided outstanding service to new and long-standing customers
- Upsold products to address customer needs and maximize sales.
- Relayed customer feedback to my team to improve products and services.
- Communicated effectively with clientele to maintain customer satisfaction and loyalty.
- De-escalated problematic customer concerns, maintaining a calm, friendly demeanor.
Cannabis Trimmer
New Mexico Alternative Care
Farmington , New Mexico
05.2022 - 09.2024
- Completed day-to-day duties accurately and efficiently.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Operated a variety of machinery and tools safely and efficiently.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Shift Manager
3 Rivers Pizzeria
Farmington, New Mexico
02.2012 - 09.2019
- Upheld company standards and compliance requirements for operations.
- Positioned skilled staff in key areas throughout shift to optimize department productivity.
- Documented receipts, employee hours and inventory movement.
- Taught staff upselling techniques to meet revenue targets.
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
Education
High School Diploma -
Farmington High School
Farmington, NM05.2011
Skills
- Cannabis knowledge
- Produce packaging
- Facilities maintenance
- Trimming equipment operation
- Plant care and maintenance
- Hand and power tools
- Operational recordkeeping
- Punctual
- High-energy attitude
- Friendly and positive
- Courteous demeanor
- Skilled multi-tasker
- Excellent communication
- Adaptability
- Interpersonal skills
- Team collaboration
Languages
Spanish
Native/ Bilingual
References
Jason Prespentt
New Mexico Alternative Care
Manager
(505) 947-4574
Nolan Begay
New Mexico Alternative Care
Colleague
(505) 701-6350
Stetson Joe
Primal Swine
Colleague
(505) 517-5692
Timeline
Cannabis Trimmer
New Mexico Alternative Care
05.2022 - 09.2024
Chef De Partie/Sales Associate
Primal Swine
02.2022 - 04.2023
Shift Manager
3 Rivers Pizzeria
02.2012 - 09.2019
High School Diploma -
Farmington High School
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