Miguel H. Salazar
Nogales,AZ
Summary
My objective is to obtain a career where I can utilize my customer service, sales, professional management experience with an established company which will provide opportunities for advancement.
Overview
26
26
years of professional experience
Work History
Lead Blind Picker
Keefe Group
12.2024 - 03.2025
- Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
- Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
Bilingual Inside Sales Representative
Trapp Technology
01.2021 - 06.2023
- Answered customers' questions regarding products, prices, and availability.
- Increased sales revenue by building strong relationships with clients and providing insightful product recommendations.
- Enhanced customer satisfaction through attentive service, addressing concerns promptly, and offering tailored solutions.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
- Set appointments with CEOs, CFOs, & CTOs for the IT Specialists & Engineers.
Bilingual Inside Sales Representative
Safety Services Company
03.2016 - 07.2018
- Met or exceeded sales targets and quotas to contribute to overall sales goals and revenue of company.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
- Trained new employees on customer service, money handling and organizing strategies.
- Maintained up-to-date knowledge of available products to best serve customers and maximize sales potential.
Educational Assistant Teacher
ADCRR
03.2015 - 01.2016
- Increased student engagement by implementing hands-on learning activities and group projects.
- Provided individualized support for students requiring extra help or needing academic accommodations.
- Led small group instruction sessions, enabling more targeted teaching strategies and personalized attention for each student.
Store Associate
Subway
07.2013 - 01.2014
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Utilized strong multitasking abilities to manage multiple responsibilities simultaneously during busy periods.
Credit & Collections Manger
ColorTyme
06.2006 - 05.2008
- Researched accounts and completed due diligence to resolve collection problems.
- Reviewed, researched, and corrected discrepancies and customer concerns.
- Oversaw daily posting of payments to customer accounts.
Bilingual Staffing Specialist
Nesco Staffing Services
06.2005 - 02.2006
- Scheduled interviews with potential candidates, filled out required paperwork and prepared introduction manuals.
- Recruited and screened thousands of individuals to work in administrative, clerical, hospitality, Lt. Industrial, & construction positions.
- Managed high-volume requisitions across multiple industries, consistently meeting deadlines while providing top-notch candidates for each role.
- Performed urinalysis testing to discourage illegal drugs use in company.
- Developed strong relationships with clients and hiring managers, leading to a higher volume of job orders and successful placements.
Bilingual Territory Manager
TRC Staffing Services Inc.
06.2004 - 06.2005
- Developed strong relationships with key decision-makers, fostering trust and loyalty in the assigned territory.
- Cultivated relationships with key accounts in territory and provided support to drive customer satisfaction.
- Established successful account relationships by building rapport and maintaining consistent communication.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
Personnel Supervisor
Express Personnel Services
06.2003 - 06.2003
- Increased employee satisfaction with open communication channels, promoting a positive work environment.
- Checked legal work status of each candidate and completed related paperwork.
- Provided guidance in career advancement opportunities for employees, supporting individual professional goals while benefiting organizational objectives.
- Conducted exit interviews to gather valuable feedback from departing employees, identifying areas of potential improvement within the organization''s HR practices.
Branch Operations Manager
ASAP Staffing Services
09.2002 - 06.2003
- Developed strong relationships with clients, resulting in increased loyalty and repeat business.
- Managed daily branch operations for optimal productivity and customer satisfaction.
- Supervised a team of employees, fostering a positive work environment and emphasizing professional growth.
- Trained employees on proper procedures and strategies to improve productivity.
Dual Branch Manager
SOS Staffing Services / Skill Staff Division
08.1999 - 09.2002
- Continuously monitored branch performance against key performance indicators, taking corrective actions as needed to ensure objectives were met or exceeded.
- Maintained friendly and professional customer interactions.
- Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
- Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
- Strengthened relationships with key clients, securing long-term partnerships and driving revenue growth.
Education
Associate of Arts - Communications
Pima Community College
Tucson, AZ06-1998
Associate of Applied Science - Dental Assistant (X-Ray Certified)
Pima Medical Institute
Tucson, AZ02-1996
High School Diploma -
Nogales High School
Nogales06-1995
Skills
- Bilingual
- Excellent phone presence
- Superb customer service
- Professional & organized
Languages
Spanish
Full Professional
English
Full Professional
Timeline
Lead Blind Picker
Keefe Group
12.2024 - 03.2025
Bilingual Inside Sales Representative
Trapp Technology
01.2021 - 06.2023
Bilingual Inside Sales Representative
Safety Services Company
03.2016 - 07.2018
Educational Assistant Teacher
ADCRR
03.2015 - 01.2016
Store Associate
Subway
07.2013 - 01.2014
Credit & Collections Manger
ColorTyme
06.2006 - 05.2008
Bilingual Staffing Specialist
Nesco Staffing Services
06.2005 - 02.2006
Bilingual Territory Manager
TRC Staffing Services Inc.
06.2004 - 06.2005
Personnel Supervisor
Express Personnel Services
06.2003 - 06.2003
Branch Operations Manager
ASAP Staffing Services
09.2002 - 06.2003
Dual Branch Manager
SOS Staffing Services / Skill Staff Division
08.1999 - 09.2002
Associate of Arts - Communications
Pima Community College
Associate of Applied Science - Dental Assistant (X-Ray Certified)
Pima Medical Institute
High School Diploma -
Nogales High School
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