Miguel Jose Guerra Melendez
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills always subject to my boss approval.
Overview
7
7
years of professional experience
10
10
years of post-secondary education
1
1
Certification
Work History
AIRBNB cleaning
Ana's cleaning
San Fernando, California
08.2024 - 05.2026
- Verify that beds and rooms had clean, stain-free línens
- Keep bathrooms stocked with necessary supplies, such a towels,toilet paper,shampoo, conditioner and body Washington
- Vacum floors and mop
- Clean Windows, doors,walls and dust surface
- Maintained kitchen order by washing dishes, cleaning the refrigerator, and properly organizing utensils.
- Collaborated with diverse coworkers to achieve goals and resolve product and service issues.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Addressed customer requests and answered questions to enhance satisfaction.
Housekeeping/Laundry Attendant
Courtyard by Marriott
Woodland Hills, California
07.2022 - 04.2024
- Sorted, washed, and folded various types of laundry items for hotel guests.
- Operated laundry machines to ensure efficient cleaning of linens and garments.
- Maintained cleanliness and organization of laundry room and equipment areas.
- Inspected linens for stains or damage before processing to ensure quality.
- Assisted team members with heavy loads and equipment maintenance tasks.
- Managed inventory of laundry supplies to support daily operations effectively.
- Communicated with housekeeping staff regarding special laundry requests from guests.
- Loaded and unloaded washers and dryers, observing correct operating instructions.
- Kept work area neat, clean and organized at all times.
- Cleaned the laundry room and equipment regularly according to safety standards.
- Ensured neat appearance of folded laundry to enhance guest satisfaction.
- Stocked shelves with freshly laundered items in an orderly fashion.
- Transported laundry in carts and sorted dirty items by load type.
- Supported housekeeping staff during staffing shortages.
- Moved loads between machines, operated ironing equipment and folded laundered items.
- Configured dryers for optimal drying times according to fabric specifications.
- Measured correct amount of chemicals required for each load.
- Removed lint from dryer screens after each load.
- Ensured that all wash loads are balanced before starting the cycle.
- Inspected laundry for damage or stains to repair or pre-treat.
- Tested fabric softener dispensers for proper functioning prior to use.
- Complied with corporate and department standards and regulations to encourage safe and efficient operations.
- Delivered outstanding customer service to enhance guest experience.
- Applied bleaching powders to spots and sprayed tough stains with stain removers to rid stains and dirt content from articles.
Facility technician
Golden Bolt LLC
Chatsworth, California
05.2019 - 04.2022
- Maintained building systems to ensure safe and efficient operation.
- Assisted in repairs of HVAC, plumbing, and electrical systems.
- Conducted routine inspections of facilities to identify maintenance needs.
- Implemented safety protocols to uphold workplace safety standards.
- Documented work orders and maintenance activities accurately for records.
- Increased efficiency of cleaning services through research and implementation of new techniques.
- Executed proper cleaning procedures utilizing chemical cleaners and power equipment to prevent damage to buildings.
- Performed thorough daily cleaning by dusting and cleaning ceiling vents, surface areas and counters.
- Painted walls, ceilings, trim, and doors, and replaced fixtures to update building appearance.
- Repaired furniture items such as desks, chairs, filing cabinets when necessary.
- Scrubbed sinks, basins and toilets in bathrooms and sanitized surfaces to protect users from infection.
- Cleaned restrooms, emptied waste bins and replenished paper products.
- Consulted with managers to discuss major repairs to building operating systems.
Education
Nurse Technician - Public Health Nursing
Instituto Tecnologico Escuela Técnica Para La Salud
San Salvador, San salvador 08.2016 - 07.2026
Skills
- Attention to detail
- Quality assurance
- Time management
- Customer service
- Issue resolution
- Communication
- Team collaboration
- Flexible and adaptable
- Stress management
- Problem-solving
- Planning
- Infection control
- Idea generation
- Communication skills
Languages
Spanish
Full Professional
English
Elementary
Certification
●California Driver's License
Timeline
AIRBNB cleaning
Ana's cleaning
08.2024 - 05.2026
Housekeeping/Laundry Attendant
Courtyard by Marriott
07.2022 - 04.2024
Facility technician
Golden Bolt LLC
05.2019 - 04.2022
Nurse Technician - Public Health Nursing
Instituto Tecnologico Escuela Técnica Para La Salud
08.2016 - 07.2026