Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Miguel Ramos

Manhattan ,NY

Summary

Dynamic and customer-focused, I excelled at multitasking enhancing service flow and reducing wait times through efficient movement and strong teamwork. My quick learning ability and commitment to excellence fostered positive relationships with both staff and patrons, demonstrating a blend of exceptional time management and customer service skills.. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

7
7
years of professional experience

Work History

Bartender

El Lugar Cantina
12.2023 - 09.2024
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Served high customer volumes during special events, nights, and weekends.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.

Barback

Tan
09.2019 - 01.2023
  • Assisted in setting up and breaking down bar area for special events.
  • Checked ID cards and verified bar guests were of legal age.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
  • Replaced empty kegs and soda syrups.
  • Restocked ice, condiments, and snacks.

Food Runner

Maison Pickle
10.2017 - 08.2019
  • Assisted servers in attending to guests'' needs, ensuring a smooth service flow during peak hours.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted customers with carry-out service.
  • Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
  • Promoted teamwork among front-of-house and back-of-house staff, fostering a positive work environment.

Education

Business And Commerce

Tebaev
México
06.2016

Skills

  • Quick Learner
  • Teamwork and Collaboration
  • Strong Work Ethic
  • Time Management
  • Customer Service
  • Fine Dining
  • Efficient Movement

Languages

Spanish
Native or Bilingual
English
Professional Working

Timeline

Bartender

El Lugar Cantina
12.2023 - 09.2024

Barback

Tan
09.2019 - 01.2023

Food Runner

Maison Pickle
10.2017 - 08.2019

Business And Commerce

Tebaev
Miguel Ramos