MIHAELA ANDREEA VALDEZ
Valley Village,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level [Job Title] position. Ready to help team achieve company goals. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry].
Overview
7
7
years of professional experience
1
1
Certification
Work History
Hostess/Receptionist
Il Pastaio
Beverly Hills, CA
08.2021 - Current
- Working in a fine dinning busy restaurant with over 500 covers per shift.
- Managed in-person and telephone guest inquiries, customer service requests and reservation bookings for 50+ customers daily.
- Assisted FOH and BOH staff with preparing for events to coordinate smooth execution to maximize guest satisfaction.
- Assigned patrons to tables suitable for needs and restaurant section rotation.
Hostess
Koi Los Angeles
Los Angeles, CA
04.2018 - 03.2020
- Geeting guest and escorted them at their table, experience in a fine dinning restaurant and experience with Open Table
- Answered customer telephone calls promptly and in appropriate manner.
- Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
- Answered customer questions about hours, seating and menu information.
- Used cash registers and credit card machines to cash out customers.
Brand Ambassador
Group 7, Mercury 360
Bucharest, Romania, Bucharest, Romania
06.2012 - 06.2016
- Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
- Communicated product information with confidence and educated consumers about company.
- Engaged, educated and befriended customers to deliver amazing shopping experience.
- Showed understanding of customer's personal style and preferences when offering product advice.
- Worked part time as a brand ambassador during high school and University
Advertising and Marketing Intern
Centrade Cheil
Bucharest, Romania, Bucharest, Romania
10.2015 - 11.2015
- Participated in the program "Centrade School" organized by Centrade, one of the largest marketing and advertising agency in Romania.
- Learned from each department of the agency directly from the employees and their experience working with the company.
- Had to create an advertising campaign to raise funds for a real client of the agency (a NGO)
- Had to work in a team and develop the marketing campanin from zero with a low budget and presented to the company.
MARKETING AND PR INTERN
INSPIRE GROUP
07.2015 - 09.2015
- Worked as an intern for Inspire Group, a company specialized in organizing events for the companies and their future employees.
- Worked for the BuzzCamp, a national event that facilities professional opportunities.
- Sorted and organized files, spreadsheets and reports.
- Analyzed problems, identified solutions and made decisions.
- Helped organizing events, working closely with other employees of the company to ensure all the materials are ready for the event launch.
Education
Bachelor of Arts - Marketing
Bucharest Academy of Economic Studies
Bucharest, Romania06.2017
Skills
- Quick learner
- Assertive
- Attentive
- Communicative
- Customer Service
- Sales
- Hospitality
- Punctuality
- Google Ad words
- Microsoft Office: Word,
- Excel, PowerPoint
- Guest Experience Management
- Valid Food Handlers Certification
- POS Inventory System Operation
Accomplishments
- VALDEZ
- BACHELORINMARKETING 2014-2017
- Bucharest Academy of Economic Studies
- Bucharest, Romania
Certification
Google AdWord- 2022
Timeline
Hostess/Receptionist
Il Pastaio
08.2021 - Current
Hostess
Koi Los Angeles
04.2018 - 03.2020
Advertising and Marketing Intern
Centrade Cheil
10.2015 - 11.2015
MARKETING AND PR INTERN
INSPIRE GROUP
07.2015 - 09.2015
Brand Ambassador
Group 7, Mercury 360
06.2012 - 06.2016
Bachelor of Arts - Marketing
Bucharest Academy of Economic Studies
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