Mihajlo Tosic
Chicago,IL
Summary
Professional in the hospitality industry, with a rich experience in a high-volume upscale-casual and upper-upscale level of food and beverage service, as well as the more casual and relaxed context of the hospitality industry. Enjoys challenge, fast-paced and dynamic work environment that requires initiative, self-reliance as well as team work. Always strives for high-quality work performance and the building of strong team relationships, with the co-workers and the management. Seeking to share in the values of energy, discovery and community, where guests and staff become family.
Overview
9
9
years of professional experience
Work History
Bartender
Pendry Hotel
Chicago, IL
05.2023 - Current
- Providing a memorable experience in a boutique upscale setting, and a fast-paced work environment of Bar Pendry. From the initial contact to the warm farewell, striving to provide the patrons with an experience to remember, serving creative craft cocktails and thoughtfully selected wines, paired with high quality food menu.
- Rooftop bartender at Chateau Carbide, additional outlet of Pendry hotel, mainly focused on a rich absinthe-inspired program, with an independent craft cocktail and wine program. Maintaining a high standard of service in a very high demand setting, with guest satisfaction being the ultimate objective.
Restaurant Supervisor
Radisson Blu Aqua
Chicago, IL
10.2022 - 03.2023
- Came back to the Radisson Blu Aqua at the invitation of the Restaurant GM and the Assistant F&B Manager, to the Restaurant Supervisor position, with the main focus on the restaurant Beverage program, but also with one of the main objectives being to build strong relationships among team members.
- In charge of maintaining the contact and the relationships with the liquor vendors, and creating an authentic beverage program, in direct communication with the upper management.
- Keeping track of liquor inventory, and creating opportunities for revenue increase by working closely with the Head Bartender on the signature cocktail lists, as well as weekly specials.
Bartender
Westin on Michigan Avenue
Chicago, IL
07.2022 - 10.2022
- Providing an experience that is memorable and unique. Using the knowledge and expertise to make the bar look and function flawlessly. Taking orders and preparing drinks, while maintaining welcoming and friendly atmosphere. Building relationships with others across the hotel, to anticipate and deliver on our guests' needs. Team spirit is one of the top priorities. Passionate about the guest service experience, and also have an eye for detail – from the quality of the food and beverage served, the information provided to the guests, to inventory and money
handling.
Bartender
Radisson Blu Aqua
Chicago, IL
11.2015 - 07.2022
- Providing excellent and high-quality service in a fast-paced setting, by taking food and beverage orders, preparing drinks and coordinating guest requests. Administrative knowledge of bar operations. A candidate who combines excellent organization with strong multitasking and customer service skills, while prioritizing communication with customers as well as other staff.
Education
Bachelor of Arts - English Language And Literature
University of Nis
Serbia11.2011
Master of Arts - English Literature
University of Vienna
Vienna, AustriaSkills
- Sales planning
- Time management
- Team Leadership
- Cost Control
Languages
English
Full Professional
Serbian
Native/ Bilingual
Spanish
Limited
French
Limited
Timeline
Bartender
Pendry Hotel
05.2023 - Current
Restaurant Supervisor
Radisson Blu Aqua
10.2022 - 03.2023
Bartender
Westin on Michigan Avenue
07.2022 - 10.2022
Bartender
Radisson Blu Aqua
11.2015 - 07.2022
Bachelor of Arts - English Language And Literature
University of Nis
Master of Arts - English Literature
University of Vienna
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