Summary
Overview
Work History
Education
Skills
mountain biking
Timeline
Generic

Mihajlo Trajanovski

Sterling Heights,MI

Summary

Skilled Computer Repair Technician and proactive Assistant Supervisor at Mayco International, I excel in hardware/software installation and team leadership, enhancing system performance and workplace efficiency. Achieved significant customer satisfaction through technical expertise and exceptional service, fostering long-term professional relationships. Proficient in networking and collaboration, I effectively address complex issues, and have helped co workers work through hard situations. Effective under pressure and in stressful situations.

Overview

7
7
years of professional experience

Work History

Computer Repair Technician

Self Employed
07.2017 - 08.2024
  • Disassembled computers to perform diagnostics and check for repair needs.
  • Updated and installed new software on desktop and laptop computers to maintain latest technology.
  • Enhanced customer satisfaction by providing timely and efficient computer repair services.
  • Assisted customers with a setup of new devices and provided guidance on proper usage and maintenance techniques.
  • Built long-term relationships with clients by offering exceptional customer service and follow-up assistance when needed.
  • Offered customized recommendations to clients on how to improve their computer's performance based on individual usage patterns and requirements.
  • Stayed up-to-date with industry trends and advancements in technology to provide relevant advice to customers on potential upgrades or improvements they could make to their systems.
  • Managed 30-50 messages from clients per day.

Floor Support /Assistant Supervisor

Mayco International
08.2018 - 07.2023
  • Managed daily tasks, delegating responsibilities effectively to optimize team resources and meet deadlines.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
  • Lockout/tagout
  • Made Shure employee wore their PPE
  • Helped Managed a team of 20+ employees

Education

High School Diploma -

Adlai E. Stevenson High School
Sterling Heights, MI
06.2015

Skills

  • Computer Assembly
  • Hardware and software installation
  • Technical Support
  • System Upgrades
  • Network Troubleshooting
  • Communication
  • Networking
  • Collaboration
  • Maintaining professional relationships
  • Analytical skills
  • Presentation skills
  • Issue Resolution

mountain biking

mountain biking is one of my favorite hobby's because you meet people of all walks of life, and you help push each other to get better and if you need help the biking community is always happy to help.

Timeline

Floor Support /Assistant Supervisor

Mayco International
08.2018 - 07.2023

Computer Repair Technician

Self Employed
07.2017 - 08.2024

High School Diploma -

Adlai E. Stevenson High School

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Mihajlo Trajanovski