Summary
Overview
Work History
Education
Skills
Timeline
Work Availability
Generic

Mihrateab Tesfay

Stone Mountain,GA

Summary

Adept HVAC Technician with a proven track record at Westminster School, showcasing exceptional technical troubleshooting and strong communication skills. Excelled in diagnosing and resolving complex HVAC issues, significantly enhancing system efficiency and customer satisfaction. Demonstrated expertise in electrical wiring and a commitment to safety, leading to repeat business and team leadership opportunities.

HVAC and Refrigeration Technician skilled at communicating with vendors, team members and customers. Excellent organization skills to manage multiple time-sensitive work orders.

Overview

13
13
years of professional experience

Work History

HVAC Technician

Westminster School
06.2013 - Current
  • Performed troubleshooting on HVAC systems to determine root cause of issues.
  • Heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
  • Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
  • Repaired and replaced motors, bearings and belts.
  • Worked overtime, holidays and weekends to accommodate company needs.
  • Enhanced customer satisfaction by providing prompt and professional service for all HVAC-related issues.
  • Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
  • Developed strong relationships with clients through exceptional communication skills, leading to repeat business opportunities.
  • Read blueprints, wiring diagrams, piping schemes and engineering specifications to diagnose and repair units.
  • Maintained boilers, hot water systems, gas heating equipment and food service equipment.
  • Troubleshot complex HVAC problems, identifying root causes and implementing effective solutions.
  • Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
  • Improved system efficiency by conducting thorough HVAC equipment inspections and maintenance.
  • Inspected and tested refrigeration systems, safety devices and controls to determine proper functionality.
  • Closed out work orders after verifying completion with customers and reporting discrepancies discovered on job site.
  • Conducted detailed diagnostics to identify and fix complex HVAC system faults, improving operational reliability.
  • Improved customer satisfaction with prompt and accurate troubleshooting of heating and cooling systems.
  • Facilitated team training sessions on latest HVAC technologies, enhancing service quality.
  • Worked in strict compliance with applicable OSHA regulations and safety requirements.
  • Supervised and instructed assistants.

General Maintenance Worker

Westminster School
12.2011 - 07.2013

Inspect building systems, and identify potential issues.

Perform general repairs, such as fixing drywall, painting, and repairing doors.

Perform routine and preventative maintenance on building systems.

Following safety rules, Ordering supplies.

Education

High School Diploma -

Interactive Collage of Technology
Atlanta, Chamblee GA
06-2014

Skills

  • Technical troubleshooting
  • Electrical wiring
  • Leak checks
  • System troubleshooting
  • Automated Logic controls, WebCTRL@building

Package and split systems

HVAC and refrigeration systems

Heating systems

HVAC controls

Certified HVAC technician

Equipment installation

Valid [state] driver's license

Gas furnaces

EPA regulations

Quality-focused

Dedicated team player

Chiller systems

Boiler operations

Timeline

HVAC Technician

Westminster School
06.2013 - Current

General Maintenance Worker

Westminster School
12.2011 - 07.2013

High School Diploma -

Interactive Collage of Technology

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Mihrateab Tesfay