MIJA GARCIA
New York,NY
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
SPOTOS FISH & OYSTER BAR
03.2021 - Current
- Served food and beverage to 200-300 customers in a faced paced environment
- Gained experience managing time and effectively multitasking while waiting tables
- Memorized over 30 menu items and rotating specials in order to give customized recommendations to guests
- Warmly greeted customers and developed meaningful relationships with repeat guests
- Swiftly and successfully resolved conflict resulting in customer satisfaction 100% of the time
- Recognized as top performer in restaurant and mentioned by name in online reviews
- Attended weekly vendor trainings and daily team meetings to review shift performance
- Collaborated with kitchen staff and management to ensure order accuracy and resolve any issues, maintaining a seamless flow of service
- Delivered exceptional customer service by taking accurate orders, ensuring timely food and beverage delivery, and addressing customers’ needs promptly
- Improved knowledge and understanding of wine between common varieties and styles.
THE UPS STORE
09.2019 - 01.2021
- Delivered world-class customer service to all retail customers by receiving and processing packages for courier shipments
- Managed the day-to-day operations of retail location, opened and closed the center, controlled the productivity and customer service delivery of the team
- Monitored cost control and expenses, provided daily reports to the franchise owner
- Provided digital fingerprinting assistance and faxing services to customers.
Education
BACHELOR Of ARTS IN BUSINESS ADMINISTRATION -
Palm Beach State College
Palm Beach, FloridaSkills
- Organization
- Patience
- Physical Stamina
- Neat Appearance
- Memory for patrons and their orders
- Conflict resolution
- Ability to keep up in fast paced environment
- Cleanliness
- Time management
Timeline
SPOTOS FISH & OYSTER BAR
03.2021 - Current
THE UPS STORE
09.2019 - 01.2021
BACHELOR Of ARTS IN BUSINESS ADMINISTRATION -
Palm Beach State College