Newly Certified Phlebotomist with extensive training and hands-on experience in venipuncture, capillary puncture and special collection techniques. Quick to build rapport with patients and successful at reducing patients' anxiety or discomfort.
Overview
19
19
years of professional experience
3
3
Certifications
Work History
Phlebotomist
Scripps Clinic Carmel Valley-Externship
San Diego, CA
04.2024 - 04.2024
Verified test requested; Prepared necessary materials for the procedure
Enhanced patient experience by clearly explaining collection processes and providing compassionate support
Proceeded Venipunture and skin puncture over 290 times during the externship
Handled and centrifuged samples, maintaining less than 1% loss due to human error
Ensured compliance with safety regulations in specimen labeling and storage, reducing unusable site samples by 30%
Utilized best practices, including recommending that nervous patients lay down to achieve a 70% reduced instance of fainting
Accounts Payable
Bi-Search International Inc.
Irvine, CA
01.2010 - 04.2013
Prepared vendor invoices and processed incoming payments.
Cultivated strong vendor relationships and effectively resolved disputes to ensure timely payments.
Categorized invoices, files, and receipts with accurate coding for improved record organization and retrieval.
Reconciled bank accounts to ensure accuracy of cash records, supporting financial integrity.
Sales Assistant
Seoul Trading
Santa Fe Springs, CA
05.2009 - 12.2009
Engaged potential customers to identify needs and align solutions.
Practiced an empathetic approach and resolved customer issues, leading to a 27% customer close rate
Fielded customer questions regarding inventory, resulting in a customer satisfaction rating of 99%
Coordinated with sales staff to track active purchase orders, ensuring timely fulfillment.
Documented inventory discrepancies for management review and resolution.
Human Resources Associate
InterContinental Hotels and Resorts, Seoul
Seoul, South Korea
01.2005 - 03.2008
Expedited staff recruitment process, assisted with employee interviews, and qualified candidates for open positions.
Managed employee relations and communication programs to enhance employee effectiveness.
Facilitated employee benefits enrollment and addressed inquiries for hotel staff.
Executed administrative and clerical tasks, prepared operational documents, and facilitated diverse internal corporate communications.
Education
Certified Phlebotomy Technician -
PhlebotomyU
San Diego, CA
04-2024
Certification -
UCI Extension
Irvine, CA
12-2009
Bachelor of Arts - Spanish Language and Literature
Duksung Women's University
Seoul, South Korea
12-1999
Skills
Venipuncture
Specimen handling
Patient assessment
Medical Records
Compliance with regulations
Patient Communication
Collaboration
Detail-oriented
Certification
Certified Phlebotomy Technician (CPT 1) License
Timeline
Phlebotomist
Scripps Clinic Carmel Valley-Externship
04.2024 - 04.2024
Accounts Payable
Bi-Search International Inc.
01.2010 - 04.2013
Sales Assistant
Seoul Trading
05.2009 - 12.2009
Human Resources Associate
InterContinental Hotels and Resorts, Seoul
01.2005 - 03.2008
Certified Phlebotomy Technician -
PhlebotomyU
Certification -
UCI Extension
Bachelor of Arts - Spanish Language and Literature