Mika Celestial
Canyon,TX
Summary
Outgoing child caregiver with experience caring for children while providing encouragement and kindness. Expert at guiding playtime, leading exercise activities, and teaching rules. Creative planner with gift for keeping children engaged long-term with fun activities. Resourceful Travel Consultant passionate about providing dream experiences in leisure travel.
Overview
13
13
years of professional experience
Work History
Travel Advisor
Page Turning Travel
07.2020 - Current
- Providing personalized travel recommendations and advice to clients based on their preferences and budget
- Assisting clients in booking travel services, ensuring seamless travel experiences
- Handling inquiries regarding travel requirements, such as travel insurance, and travel advisories, demonstrating comprehensive knowledge of travel regulations
- Maintains strong relationships with clients to understand their travel preferences and ensure exceptional service delivery
- Manages bookings and financial transactions with accuracy and attention to detail, ensuring smooth operations and customer satisfaction.
In Home Caregiver
Self Employed
03.2020 - 11.2023
- Engaged children in age-appropriate activities, including playtime, arts and crafts, and educational games
- Prepared nutritious meals and snacks according to dietary preferences and restrictions
- Created a safe and nurturing environment for children to thrive, emphasizing safety and hygiene
- Implemented daily routines and schedules to promote structure and consistency
- Organized recreational activities to stimulate physical and cognitive development
- Communicated regularly with parents to provide updates on children's activities, progress, and any concerns.
Clinical Allergy Specialist
United Allergy Services
04.2017 - 09.2019
- Conducted comprehensive allergy assessments, including skin testing, blood tests, and diagnostic evaluations
- Administered allergen immunotherapy (allergy shots) and monitored patient response and progress
- Educated patients on allergy triggers, prevention strategies, and treatment options
- Collaborated with healthcare teams, including physicians, nurses, and medical assistants, to coordinate patient care and treatment plans
- Maintained accurate patient records, including allergy test results, treatment plans, and progress notes.
Customer Service Representative
FinishMaster Automotive & Industrial Paint
04.2013 - 04.2017
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Hostess
Texas Roadhouse
03.2011 - 04.2013
- Greeted and welcomed guests upon arrival with a friendly and professional demeanor
- Managed reservations and seating assignments to ensure efficient table turnover and guest satisfaction
- Provided accurate wait times and managed guest expectations during peak dining hours
- Maintained cleanliness and organization of the hostess station and lobby area
- Handled guest feedback and resolved issues or concerns promptly and professionally.
Education
Some college -
Amarillo College
05.2014
High school -
Randall High School
05.2013
Skills
- Organizational capabilities
- Excellent customer service
- Reliability
- Maintaining safe environment
- Compassionate Caregiving
- Exceptional communication
- Team player attitude
- Administrative tasks
Timeline
Travel Advisor
Page Turning Travel
07.2020 - Current
In Home Caregiver
Self Employed
03.2020 - 11.2023
Clinical Allergy Specialist
United Allergy Services
04.2017 - 09.2019
Customer Service Representative
FinishMaster Automotive & Industrial Paint
04.2013 - 04.2017
Hostess
Texas Roadhouse
03.2011 - 04.2013
Some college -
Amarillo College
High school -
Randall High School
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