Mikaalai Earley
Pickerington,OH
Summary
Results-driven retail leader with over 14 years of experience in high-volume operations, team leadership, and customer-focused service across nationally recognized brands. Proven track record in reducing shrink, boosting sales, and developing high-performing teams. Currently pursuing a dual degree in Marketing and Industrial Psychology at Ohio State University to enhance strategic insight into consumer behavior and team dynamics. Eager to bring leadership, passion, and operational excellence to Target's store management team.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Operations Manager
Sam’s Club
01.2015 - 01.2020
- - Directed daily operations for a high-volume warehouse club generating approximately $98M in annual revenue.
- - Increased operational productivity by 15% through strategic labor scheduling and cross-training initiatives.
- - Cut shrink by 12% through enhanced inventory controls and team accountability measures.
- - Mentored and promoted four team leads into management roles.
- - Maintained 100% execution of company merchandising and compliance initiatives.
Sales Floor Leader
Spectrum
01.2011 - 01.2014
- - Led sales teams to exceed goals by up to 15% monthly.
- - Trained new staff in customer interaction and floor operations.
- - Coordinated product launches and visual merchandising updates.
- - Maintained excellent customer satisfaction and sales consistency.
Assistant Store Manager
Kroger
01.2006 - 01.2010
- - Managed store departments, scheduling, and customer service operations.
- - Implemented employee engagement programs that improved morale.
- - Ensured compliance with labor and safety regulations.
- - Recognized for performance during seasonal and peak sales periods.
Education
Bachelor of Science - Marketing, Industrial Psychology
Ohio State University
12.2025
Skills
- Retail Operations Management
- Team Leadership & Development
- Sales Growth & KPI Achievement
- Labor & Schedule Optimization
- Guest Experience Excellence
- Inventory Management & Shrink Reduction
- Visual Merchandising Execution
- Strategic Planning & Problem Solving
Certification
- Leadership Development Program – Sam’s Club
- OSHA Retail Safety Certification
- Inclusive Leadership – LinkedIn Learning
Timeline
Operations Manager
Sam’s Club
01.2015 - 01.2020
Sales Floor Leader
Spectrum
01.2011 - 01.2014
Assistant Store Manager
Kroger
01.2006 - 01.2010
Bachelor of Science - Marketing, Industrial Psychology
Ohio State University
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