Leona Djimbi
Sacramento,CA
Summary
Driven and detail-oriented Interior Architecture student with strong communication and collaboration skills developed through two years of customer-focused experience. Proven ability to remain composed in fast-paced, high-pressure environments while delivering exceptional service. Passionate about transitioning these strengths into the interior and architectural field, contributing creative design solutions, technical proficiency, and a strong commitment to client satisfaction in commercial and hospitality environments.
Overview
6
6
years of professional experience
Work History
Hair Braider
200 Below Braids LLC
Sacramento, CA
03.2023 - Current
- Implemented quality control measures to ensure consistency and excellence in all braid services.
- Fostered a welcoming environment, building strong relationships with diverse clientele.
- Enhanced customer satisfaction by providing personalized hair braiding services tailored to individual preferences.
- Maintained clean and organized workstations, adhering to strict sanitation guidelines for client safety and comfort.
- Delivered exceptional customer service through attentive listening skills that allowed for accurate interpretation of client desires.
- Consistently received positive feedback from clients, resulting in increased repeat business and referrals.
- Contributed to a positive work environment by collaborating effectively with team members, sharing ideas, tips, and providing support when needed.
- Adapted quickly to changing customer requests, demonstrating flexibility and creativity in designing unique hairstyles.
- Resolved client concerns professionally while maintaining a calm demeanor under pressure.
- Processed payments, entering sales in register for prompt customer service.
Braider
Self-Employed
San Diego, CA
01.2020 - 08.2022
- Provide excellent customer service for desired hairstyle
- Worked with a variety of different people/personalities
- Standing for long periods at a time, oftentimes 6-8 hours
- Kept a tidy work environment
- Exhibited high energy and professionalism when working with clients
- Responded proactively and positively to rapid change.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize the spread of germs
Education
No Degree - Interior Architecture
California State University
Sacramento, CA12-2026
High School Diploma -
Lincoln High School
San Diego, CA01.2022
Skills
- Bilingual communication in English and French
- Positive interpersonal skills
- Effective Communicator
- Embraces teamwork
- Adaptable under pressure
- Organized
Languages
English
Native or Bilingual
French
Professional Working
Timeline
Hair Braider
200 Below Braids LLC
03.2023 - Current
Braider
Self-Employed
01.2020 - 08.2022
No Degree - Interior Architecture
California State University
High School Diploma -
Lincoln High School