MIKAELA BLAKE
San Marcos,CA
Summary
Talented professional versed in all aspects of project and personnel management. Attentive to detail and polished in developing scopes and objectives. Bringing 10+ years of valuable expertise coordinating projects, strategies, business improvements, and customer satisfaction.
In essence, a seasoned individual renowned for an unwavering work ethic and commitment to mastery, objectively pursuing a challenging role conducive to personal and professional advancement.
Overview
13
13
years of professional experience
Work History
Studio Production Project Manager
Basement Studio
San Diego, CA
11.2020 - Current
- Develop ideas, produced and edited vast types of projects for brand advertisement, marketing and various media platforms purposes.
- Research and analyze project-related information to make recommendations based on discoveries.
- Orchestrate 6+ projects within strict timeframes and budget constraints by solving complex problems and working closely with senior leaders.
- Coordinate camera shots, graphics and regulations compliance for productions.
- Responsible for overall management of Bazement Studio work requests related to concept development, design and video production (in partnership with clients)
- Establish relations and maintain clear communication with client throughout entire project to ensure satisfaction and to keep informed on any critical changes being made .
- Develop web profile videos for client websites and local businesses
- Monitored company inventory to keep stock levels and databases updated
Barista /Barista Shift Supervisor
Starbucks
San Marcos , CA
05.2015 - 04.2023
- Memorized over 200+ drinks and food items, as well as their variations to produce them with 100% accuracy.
- Interface and process orders for average of 200 customers daily.
- Leverage store data and consumer feedback to create beverage innovations resulting in 30% increase on check averages while also building customer trust and loyalty.
- Trained new employees, sharing knowledge and expertise of coffees, teas and merchandise.
- Meticulously managed cashflow operations totaling between $600-$1500 per half hour
- Pleasantly interacted with customers during hectic periods to promote calm, positive environment, while offering thoughtful solutions to resolve any customer complaints.
- Manage store inventory for over 300+ SKU's ensuring everything is in stock 100% of time.
- Established effective adjustments to employee schedules and delegated tasks to take advantage of individual abilities and meet expected demands.
- Prepared shift summary reports for supervisor and communicated regularly on goals and progress.
Assistant Project Manager
Curating Our Culture
Los Angeles, CA
11.2018 - 12.2019
- Orchestrated comprehensive social media marketing strategies encompassing marketing, tech, entertainment media, and e-commerce sectors, leveraging a blend of creativity, strategic insight, and digital expertise .
- Provided creative direction and consulting services to internal teams and external clients, including brands such as Laced, the Hip Hop Agenda, and King Vashti's personal branding. Offering innovative solutions to enhance brand identity, messaging, and storytelling.
- Specialized in e-commerce integration, implementing strategies to drive sales, optimize product listings, and enhance user experience on digital platforms
CHANNEL SALES SUPPORT
BEST BUY
ENCINITAS, CA
11.2012 - 05.2015
- Drove 25% increase in sales through all channels, turning customer questions into phone transactions or with in store pick up
- Staying up to date with technology and industry trends to drive profitable store growth and build trust with customers insuring their technical needs are met
- In store pick up and home delivery support; using proper skills to build complete solutions while maintaining balance of high velocity and high service demands
- Back up support for customer service and Geek squad
- Achieved or exceeded company-defined sales quotas by 10%
- Negotiated prices, terms of sales and service agreements.
- Increased sales with execution of full sales cycle process; from initial lead processing through conversion and closing.
- Gained customer trust and confidence by demonstrating compelling, persuasive and composed professional demeanor.
RADIO BROADCASTING INTERNSHIP
LOCAL MEDIA SAN DIEGO, MIRA MESA
Mira Mesa, CA
06.2012 - 06.2013
- Public promotions at San Diego events and festivities
- Technical training and support for 3 sister stations live broadcasts
- Selected and created audio cuts and pre-produced audio programs for more fluid broadcasting
- Engaged with audience members through telephone calls and personal commentary on musical selections, political happenings and other items of interest
- Conferred with advertising partners to develop and deploy effective promotional strategies
- Built broadcast storylines to interest listeners and grow station audience
PEER COUNSELOR
RANCHO BUENA VISTA HIGH SCHOOL
VISTA, CA
08.2011 - 06.2012
- Played a pivotal role in the conception, planning, and implementation of a dynamic peer counseling program at Rancho Buena Vista High School
- Committed to assisting students to identify goals and potential solutions to academic, personal, and social turmoil while effectively addressing and working on their overall well being.
- Evaluated the impact of student-to-student counseling through qualitative feedback and quantitative measures, revealing notable improvements in student well-being, academic performance, and overall school climate.
- Individually counseled over 50 students, guiding them to overcome obstacles, choose with intention and adapt successfully to life after high school.
Education
No Degree - Architectural Design
Mira Costa College
Oceanside, CACurrent
High School Diploma -
Rancho Buena Vista High School
Vista, CA06-2012
Skills
- Digital Research & Marketing
- Design Strategy
- Concept Development
- Project Management
- Systems Thinker
- Adobe Creative Suite, FCP7, Microsoft Office professional
Timeline
Studio Production Project Manager
Basement Studio
11.2020 - Current
Assistant Project Manager
Curating Our Culture
11.2018 - 12.2019
Barista /Barista Shift Supervisor
Starbucks
05.2015 - 04.2023
CHANNEL SALES SUPPORT
BEST BUY
11.2012 - 05.2015
RADIO BROADCASTING INTERNSHIP
LOCAL MEDIA SAN DIEGO, MIRA MESA
06.2012 - 06.2013
PEER COUNSELOR
RANCHO BUENA VISTA HIGH SCHOOL
08.2011 - 06.2012
No Degree - Architectural Design
Mira Costa College
High School Diploma -
Rancho Buena Vista High School