Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Mikaela Celentano

Gainesville,FL

Summary

I am a junior at the University of Florida, pursuing a degree in Sports Management with a minor in Event Management and a certificate in Data Analytics & AI. I currently work as a remote sales director for a merchandise company, and I am also a server at a restaurant across from the stadium. After graduation, I hope to work in either data analytics or event management within the sports world. I also aspire to open my own yoga studio one day, as I am a certified yoga teacher.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Guest Experience Representative

Florida Citrus Sports
Orlando, FL
12.2023 - Current
  • Worked both the Pop-Tarts Bowl and the Cheez-It Bowl, will work the Pro Bowl next
  • Greeted and assisted guests with variety of inquiries, promoting service standards.
  • Welcomed large volume of guests and improved overall customer service.
  • Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.

Server

Cantina Anejo
Gainesville, Florida
08.2023 - Current
  • Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
  • Ensured that each guest was served courteously, quickly, and efficiently.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Provided exceptional service to high volume of daily customers.

Campus Sales Director

University Tees
Gainesville, FL
08.2021 - Current
  • Cultivated strong professional relationships with suppliers and key clients to drive long-term business development.
  • Supported management team by providing timely feedback regarding operations efficiency.
  • Created, maintained and evaluated customer databases in order to maximize sales opportunities.
  • Created reports summarizing monthly performance results against established goals.
  • Surpassed 250k in sales individually, while being promoted to director after being manager for six months

Marketing Intern

The National Basketball Academy and Orlando Magic
Orlando, FL
05.2023 - 08.2023
  • Developed content and promotional materials for various campaigns.
  • Assisted in developing marketing materials such as flyers, brochures, newsletters, aimed at promoting the program within the community.
  • Monitored behavior of youths during basketball activities to ensure safety at all times.

Education

Bachelor of Science - Sports Management

University of Florida
Gainesville
05-2025

Skills

  • Event Planning
  • Customer Service
  • Event Information Management
  • Product Sales
  • Detail Oriented
  • Team Leadership
  • Documentation and Reporting
  • Interpersonal Skills
  • Community Engagement

Certification

  • Adobe Certified Associate (ACA): Credential ID wd8Vh-HanH
  • FEMA Certification: Special Events Contingency Planning for Public Safety Agencies
  • Athlete Marketing Essentials NIL: Front Office Sports

References

References available upon request.

Timeline

Guest Experience Representative

Florida Citrus Sports
12.2023 - Current

Server

Cantina Anejo
08.2023 - Current

Marketing Intern

The National Basketball Academy and Orlando Magic
05.2023 - 08.2023

Campus Sales Director

University Tees
08.2021 - Current

Bachelor of Science - Sports Management

University of Florida

Similar Profiles

CREATE PROFILE
Mikaela Celentano