Mikaela Chambers
Elk Grove,CA
Summary
Enthusiastic and customer-focused professional with a strong background in customer service, sales, and administrative support. Adept at building relationships, coordinating appointments, and guiding clients through decision-making processes. Highly skilled in multitasking, problem-solving, and ensuring a seamless leasing experience in fast-paced environments. Seeking to leverage expertise in client relations and organization to excel as a Leasing Agent.
Overview
9
9
years of professional experience
Work History
Educator
Federico Beauty Institute
04.2023 - 01.2025
- Delivered structured lessons and provided training to over 100s of students, emphasizing customer service and professionalism.
- Maintained organized records, schedules, and assessments, demonstrating strong administrative skills.
- Fostered a positive learning environment, ensuring student engagement and retention.
Certified Peer Wax Trainer
European Wax Center
09.2020 - 04.2023
- Conducted training sessions for team members, enhancing service quality and sales techniques.
- Provided consultations to clients, assessing their needs and recommending services.
- Built strong customer relationships, contributing to increased client retention and satisfaction.
- Trained and mentored multiple new personnel hired to fulfill various roles.
Wax Specialist
European Wax Center
04.2018 - 04.2023
- Delivered outstanding customer service by ensuring client satisfaction and comfort.
- Managed scheduling, client records, and service transactions with efficiency and accuracy.
- Promoted and upsold products and services, contributing to revenue growth.
Beauty Advisor
Macy's
07.2016 - 04.2018
- Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
- Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
- Processed payments, entering sales in register for prompt customer service.
- Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
Education
Associate of Science - Biology
Cosumnes River College
Sacramento, CA05-2026
No Degree - Esthetic License
Paul Mitchell The School
Sacramento, CA07-2017
High School Diploma -
Franklin High School
Elk Grove, CA05-2016
Skills
- Customer Service & Client Relations
- Sales Support
- Property Tours & Presentations
- Effective Communication
- Problem Solving & Critical Thinking
- Scheduling & Office Administration
- Negotiation & Conflict Resolution
- Multitasking in Fast-Paced Environments
Timeline
Educator
Federico Beauty Institute
04.2023 - 01.2025
Certified Peer Wax Trainer
European Wax Center
09.2020 - 04.2023
Wax Specialist
European Wax Center
04.2018 - 04.2023
Beauty Advisor
Macy's
07.2016 - 04.2018
Associate of Science - Biology
Cosumnes River College
No Degree - Esthetic License
Paul Mitchell The School
High School Diploma -
Franklin High School
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