Summary
Overview
Work History
Education
Skills
Timeline
Generic
Mikaela Dragus

Mikaela Dragus

Griffith ,IN

Summary

Dynamic and results-driven professional with a proven track record at Ulta, excelling in sales and customer service. Adept at enhancing client satisfaction through expert product knowledge and effective upselling techniques. Recognized for dependability and strong communication skills, consistently achieving sales targets while fostering a welcoming environment.

Overview

5
5
years of professional experience

Work History

Inventory Associate

CarMax
2024.06 - Current

Conducted walkovers on vehicles shipped to store, identifying damage for resolution. Prepared and cleaned vehicles prior to sale, ensuring optimal presentation. Assisted transporters in vehicle handling and logistics management. Collaborated with sales team to facilitate smooth transactions and customer satisfaction.

Lancome Beauty Advisor

Ulta
2022.11 - 2023.04
  • Advised clients on skincare products tailored to individual needs and preferences
  • Demonstrated makeup application techniques, enhancing customer confidence and satisfaction
  • Managed inventory levels, ensuring availability of popular beauty products for customers
  • Assisted in merchandising displays, increasing product visibility and sales potential
  • Provided exceptional customer service, resolving inquiries and fostering a welcoming environment
  • Collaborated with team members to maintain cleanliness and organization of the sales floor
  • Developed knowledge of current beauty trends, sharing insights with clients to drive engagement
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Beauty Advisor

Ulta
2021.10 - 2023.04
  • Advised clients on skincare products tailored to individual needs and preferences
  • Demonstrated makeup application techniques, enhancing customer confidence and satisfaction
  • Managed inventory levels, ensuring availability of popular beauty products for customers
  • Assisted in merchandising displays, increasing product visibility and sales potential
  • Provided exceptional customer service, resolving inquiries and fostering a welcoming environment
  • Collaborated with team members to maintain cleanliness and organization of the sales floor
  • Developed knowledge of current beauty trends, sharing insights with clients to drive engagement
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Assisted clients in selecting appropriate skincare routines, resulting in improved skin health and overall satisfaction.
  • Collaborated with team members to achieve monthly sales targets and ensure smooth store operations.

Education

Esthetician - Esthetician

Tricoci University
Highland, IN
10.2021

High School Diploma -

Griffith Senior High School
Griffith, IN
06.2018

Skills

  • Sales and customer service
  • Time management
  • Dependable and responsible
  • Multitasking Abilities
  • Excellent communication
  • Friendly, positive attitude

Timeline

Inventory Associate

CarMax
2024.06 - Current

Lancome Beauty Advisor

Ulta
2022.11 - 2023.04

Beauty Advisor

Ulta
2021.10 - 2023.04

Esthetician - Esthetician

Tricoci University

High School Diploma -

Griffith Senior High School
Mikaela Dragus