Mikaela Hall
Middletown,NY
Summary
Results-driven Sales Associate with a proven track record in building strong client relationships, driving sales, and exceeding targets. Skilled in delivering exceptional customer service and enhancing the overall shopping experience.
Overview
6
6
years of professional experience
Work History
Client Advisor
Acne Studios
Central Valley, NY
08.2024 - Current
- Skilled at spotting customer needs, suggesting products, and reaching personal and store sales targets.
- Resolve customer concerns professionally and efficiently.
- Leveraged strong interpersonal and communication skills to build lasting customer relationships.
- Give product knowledge and industry expertise to offer insightful guidance and support.
Front Desk Receptionist
Schweiger Dermatology
Middletown, NY
07.2023 - 12.2023
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered phones promptly and directed calls appropriately.
- Performed data entry tasks related to billing and collections procedures.
- Scheduled appointments, optimizing patient satisfaction, provider time and treatment room utilization.
Sales Associate
Theory LLC
Central Valley, NY
09.2021 - 01.2023
- Greeted customers and provided exceptional customer service.
- Handled customer complaints in a professional manner.
- Processed credit card transactions quickly and securely.
- Assisted customers with product selection, sizing and styling.
- Restocked shelves as needed to ensure sufficient inventory levels.
Assistant Manager of Sales
Against All Odds
Central Valley, NY
06.2018 - 09.2021
- Supported management team in developing action plans for addressing underperforming areas.
- Responded promptly to customer inquiries or complaints regarding products or services.
- Implemented loss prevention measures to protect against shoplifting or theft incidents.
- Collaborated with other managers on projects such as store layout changes or marketing campaigns.
- Trained staff to have extensive product knowledge and upselling skills.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
Education
High School Diploma -
Middletown High School South
Middletown, NY06-2018
Skills
- Customer Service
- Administrative Skills
- Inventory Control
- Sales Development
- Flexible Schedule
- Retail Store Operations
Timeline
Client Advisor
Acne Studios
08.2024 - Current
Front Desk Receptionist
Schweiger Dermatology
07.2023 - 12.2023
Sales Associate
Theory LLC
09.2021 - 01.2023
Assistant Manager of Sales
Against All Odds
06.2018 - 09.2021
High School Diploma -
Middletown High School South
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