Mikaela Rodriguez
Paterson,NJ
Summary
Detail-oriented professional skilled in customer service and communication skills. Proven ability to maintain organization and focus in various environments, enhancing guest experiences and ensuring satisfaction. Great at multitasking and problem solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Housekeeper
JNC Cleaning Services
Little Falls, NJ
12.2025 - 03.2026
- Maintained cleanliness and organization in medical facilities and commercial spaces.
- Assisted in inventory management of cleaning supplies and equipment for operational efficiency.
- Developed time management skills to enhance productivity during shifts.
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Utilized cleaning equipment and products effectively to ensure high-quality results.
- Followed safety protocols while performing cleaning tasks to promote workplace safety.
- Adapted cleaning techniques to meet specific client needs and preferences.
- Maintained cleanliness of patient rooms, common areas, and restrooms to ensure a hygienic environment.
- Operated cleaning equipment such as floor scrubbers and vacuum cleaners effectively and safely.
Host
Grandluxcafe
Wayne, NJ
03.2025 - 11.2025
- Greeted and seated guests promptly, ensuring a welcoming atmosphere.
- Managed reservation system to optimize seating arrangements and reduce wait times.
- Collaborated with servers and kitchen staff to enhance guest experience through effective communication.
- Assisted in training new hosts on operational procedures and customer service standards.
- Organized waitlist efficiently, prioritizing guests based on arrival time and party size.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
Education
High School Diploma -
Walter E Sickles
Tampa, FL05.2021
Skills
- Teamwork
- Customer service
- Health and safety compliance
- Hospitality background
- Excellent oral and written communication
- Customer-oriented
- FLUENT IN ENGLISH AND SPANISH
- Cashier and cash handling
- Phone handling services
- Multitasking and organization
- Detail-oriented
- Active listening
- Critical thinking
Certification
Nail technician
Languages
English
Native or Bilingual
Spanish
Full Professional
Timeline
Housekeeper
JNC Cleaning Services
12.2025 - 03.2026
Host
Grandluxcafe
03.2025 - 11.2025
High School Diploma -
Walter E Sickles