Mikaela Zimmerhanzel
Wills Point,TX
Summary
Results-driven Inventory Control Specialist with excellent problem-solving, analytical and organizational abilities and strong focus on collaborating with employees to resolve business, customer and vendor issues quickly. Works alone or as part of team to manage high volumes of work in fast-paced environments.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Shop Coordinator
Holt Caterpillar
11.2024 - Current
- Coordinated daily shop operations, ensuring a smooth workflow and timely completion of tasks.
- Trained new employees on company policies, procedures, and job responsibilities for seamless integration into the team.
- Participated in regular team meetings sharing feedback and ideas for continuous improvement of shop operations and overall performance.
- Managed high volumes of orders while maintaining accuracy through attention to detail and effective time management skills.
- Handled urgent requests from customers, working diligently to resolve issues quickly without compromising quality standards.
- Improved delivery times by closely monitoring and prioritizing urgent orders.
- Facilitated timely deliveries, staying ahead of schedule by closely monitoring supplier performance.
- Deliver parts to technicians in a timely manner.
- Process parts returns
- Process warranty parts
Warehouse Clerk 3
Holt Caterpillar
09.2023 - 11.2024
- Streamlined order fulfillment processes, improving turnaround time and reducing errors.
- Implemented improved labeling system, increasing warehouse organization and product accessibility.
- Assisted in training new hires, sharing best practices and knowledge of warehouse operations.
- Collaborated with team members to complete daily tasks efficiently, meeting warehouse performance goals consistently.
- Maintained a clean work environment through routine organization of shelves and removal of waste materials, promoting overall warehouse efficiency.
- Coordinated with other departments to resolve issues related to inventory discrepancies or misshipments effectively.
- Resolved customer inquiries through effective communication and problem-solving techniques.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Warehouse Clerk 2
Holt Caterpillar
07.2022 - 09.2023
- Operated forklifts and pallet jacks to efficiently move products within warehouse.
- Coordinated shipping and receiving processes to streamline operations and reduce delays.
- Maintained cleanliness and organization of warehouse space, optimizing work environment.
- Assembling hydraulic hoses
- Inspecting and processing returned cores
- Receiving in and accounting for expected stock (Including incoming parts ordered by customers and technicians)
- Implemented process improvements that enhanced workflow efficiency and reduced errors.
- Monitored stock levels, facilitating timely reordering of supplies to prevent shortages.
- Managed day-to-day operations of warehouse to keep everything running smoothly.
Education
GED -
Venture
Arlington, TX08.2013
Skills
- Inventory Control
- Shipping and Receiving
- Recordkeeping
- Inventory Maintenance
- Unloading Cargo
- Store Merchandising
- Inventory System
- Barcode Scanning
- Sorting
- Cycle Counting
- Quality Management
- Cleaning
- Safety and compliance
- Inventory management
- Product location
- Product restocking
- Exceptional time management skills
- Pallet arrangement
Certification
- First Aid/CPR Certified
- Forklift Certified
- Hose Assembly Certified
Timeline
Shop Coordinator
Holt Caterpillar
11.2024 - Current
Warehouse Clerk 3
Holt Caterpillar
09.2023 - 11.2024
Warehouse Clerk 2
Holt Caterpillar
07.2022 - 09.2023
GED -
Venture