Mikahyah Roberts
DeLand,FL
Overview
4
4
years of professional experience
Work History
Summer Camp Counselor
TSL Kids Crew
06.2023 - 08.2025
- Supervised daily activities, ensuring safety and engagement for campers.
- Facilitated group games and team-building exercises, promoting collaboration among participants.
- Assisted in planning and organizing camp schedules and events to enhance camper experience.
- Provided support to children with special needs, fostering an inclusive environment.
Front Desk Agent
Ambros Daytona
01.2025 - 05.2025
- Greeted and assisted guests with check-in and check-out procedures, ensuring efficient service delivery.
- Managed reservations and cancellations through hotel management software, enhancing operational efficiency.
- Addressed guest inquiries promptly, providing information about hotel services and local attractions.
- Collaborated with housekeeping to maintain room readiness and cleanliness standards for guest satisfaction.
Banquet Server
Century House
05.2021 - 09.2022
- Delivered exceptional service to guests during events, ensuring satisfaction and timely assistance.
- Collaborated with kitchen staff to coordinate meal service, enhancing overall event efficiency.
- Set up and dismantled banquet spaces, adhering to safety protocols and maintaining organization.
- Assisted in training new servers, sharing best practices for effective guest interaction and service delivery.
Education
Associate of Arts - Elementary Education
Daytona State College
Daytona Beach, FL12-2025
Skills
- Customer service
- Strong teamwork
- Teamwork and collaboration
- Problem-solving
Timeline
Front Desk Agent
Ambros Daytona
01.2025 - 05.2025
Summer Camp Counselor
TSL Kids Crew
06.2023 - 08.2025
Banquet Server
Century House
05.2021 - 09.2022
Associate of Arts - Elementary Education
Daytona State College