Mikaila Camacho
Renton,WA
Summary
Experienced and results-driven Sales Supervisor with a proven track record of leading high-performing teams and consistently exceeding sales targets. Skilled in developing and implementing effective sales strategies, coaching team members, and driving revenue growth. Known for exceptional customer service abilities, with a strong focus on building client relationships, resolving issues promptly, and ensuring customer satisfaction.
Overview
10
10
years of professional experience
Work History
Store Manager
Lollipops, Inc.
Saipan, CNMI
04.2021 - 06.2025
- Developed and implemented staff training programs to enhance customer service skills and product knowledge.
- Oversaw daily operations, ensuring compliance with company policies and enhancing operational efficiency.
- Cultivated strong relationships with customers, fostering loyalty through personalized service experiences.
- Managed budgeting processes, optimizing resource allocation to maximize profitability of the store.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Assisted with hiring, training and mentoring new staff members.
Cashier/ Sales Representative
Lollipops, Inc.
Saipan, CNMI
06.2018 - 04.2021
- Processed customer transactions accurately and efficiently using POS systems.
- Maintained knowledge of product promotions and store policies to enhance customer experience.
- Assisted in training new cashiers on register operations and customer service protocols.
- Managed cash drawer, balancing funds at end of shifts with precision.
- Greeted customers entering store and responded promptly to customer needs.
- Worked flexible schedule and extra shifts to meet business needs.
Front Desk Agent
Hyatt Regency
Saipan, CNMI
05.2017 - 05.2018
- Managed guest check-ins and check-outs efficiently, ensuring a seamless experience.
- Coordinated with housekeeping and maintenance staff to maintain room readiness standards.
- Trained new front desk staff on procedures and best practices for effective operations.
- Oversaw daily front desk operations, ensuring compliance with hotel policies and procedures.
- Collected room deposits, fees, and payments.
Front Desk Receptionist
Joeten Motors
Saipan, CNMI
06.2015 - 04.2017
- Greeted and assisted customers, ensuring a welcoming environment.
- Managed incoming calls and directed inquiries to appropriate departments.
- Scheduled appointments and maintained accurate calendars for service staff.
- Maintained organized front desk area, enhancing operational efficiency.
Education
High School Diploma -
Kagman High School
Saipan, CNMI05.2015
Skills
- Customer service
- Multitasking and organization
- Training and mentoring
- Team leadership
- Outstanding communication skills
- Inventory management
- Cash management
- Employee training
- POS systems
- Operations management
- Staff management
- Operational efficiency
Timeline
Store Manager
Lollipops, Inc.
04.2021 - 06.2025
Cashier/ Sales Representative
Lollipops, Inc.
06.2018 - 04.2021
Front Desk Agent
Hyatt Regency
05.2017 - 05.2018
Front Desk Receptionist
Joeten Motors
06.2015 - 04.2017
High School Diploma -
Kagman High School