Mikaila Scudder
Pittsburgh,PA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
3
3
years of professional experience
Work History
Marketing Intern
Walnut Capital
03.2023 - Current
- Helped with planning and hosting of marketing events.
- Assisted in creating written, video and image content for marketing channels.
- Sat with marketing team members to learn new tasks and determine best tactics for solving challenges.
- Collaborated with team members to help expand marketing channels.
- Participated in brainstorming meetings to develop marketing collateral.
- Maximized advertising efforts by developing content for media relations, corporate communications, and social media posts.
- Created customized marketing materials to increase product awareness.
- Ran property Instagram and increased following
- Took panoramic photography of apartments for various properties website's and interested prospects
- Assisted with development of event strategies and tactical plans to promote accomplishment of marketing goals.
Brand Ambassador
Walnut Capital
10.2022 - Current
- Designed, filled, and arranged eye-catching product floorsets to increase sales.
- Increased brand awareness through social media.
- Communicated critical information with confidence and educated prospects about company.
- Collaborated with marketing team to create and implement promotional campaigns.
- Developed creative displays to attract new prospects.
- Engaged prospects to communicate key apartment features.
- Communicated product value, quality, and style to educate and entice audience.
Leasing Consultant
Walnut Capital
09.2021 - Current
- Greeted clients, showed apartments, and prepared leases.
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
- CRM.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Resolved conflicts between tenants regarding noise, encroachments, and parking.
- Registered clients on database to enable tracking history and maintain updated records.
- Communicated effectively with owners, residents, and on-site associates.
- Implemented and enforced policies and procedures to maintain properties to highest standards.
- Generated leads for sales and rental properties through cold calls and referrals.
- Coordinated appointments to show marketed properties.
- Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
- Maintained positive relationship with tenants.
- Answered the phone and spoke with tenants and prospects in a friendly and professional manner.
Sales Representative
Bath And Bodyworks
11.2020 - 05.2022
- Trained and mentored new sales representatives.
- Developed and implemented sales strategies to increase profits.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Managed efficient cash register operations.
- Listened to customer needs and desires to identify and recommend optimal products.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Conducted product demonstrations to highlight features and redirect objections to positive aspects.
- Monitored customers for signs of security concerns and escalated issues to management.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Education
Bachelor of Science - Psychology
University of Pittsburgh
Pittsburgh, PA05.2024
Skills
- Editing
- Customer Demographics
- Survey Consumers
- Social Media Digital Marketing
- Social Media Expertise
- Customer Feedback
- Planning Events
- Brand Development
- Product Development and Marketing
- Project Management
- Digital Media
- Marketing and Advertising
- Fair Housing Policies
- Tenant Relations
Timeline
Marketing Intern
Walnut Capital
03.2023 - Current
Brand Ambassador
Walnut Capital
10.2022 - Current
Leasing Consultant
Walnut Capital
09.2021 - Current
Sales Representative
Bath And Bodyworks
11.2020 - 05.2022
Bachelor of Science - Psychology
University of Pittsburgh