Mikal Burnett
Wichita
Summary
Goal-oriented team manager praised for exceptional leadership, communication, and multitasking skills. Skilled in
implementing team objectives, setting goals, and resolving interpersonal conflicts. Brings several years of experience in
overseeing daily operations and guiding team members to achieve success.
Overview
7
7
years of professional experience
Work History
Leads Specialist
King Of Freight
Wichita, KS
01.2025 - Current
- Managed customer inquiries and provided timely solutions to enhance satisfaction.
- Assisted in developing lead generation strategies to increase sales opportunities.
- Collaborated with sales teams to ensure accurate and efficient lead tracking.
- Utilized CRM software to maintain up-to-date records of leads and interactions.
Manager
Walmart
Wichita, KS
11.2021 - 01.2025
- Led daily operations, ensuring compliance with company policies and procedures.
- Managed inventory levels, optimizing stock replenishment processes for efficiency.
- Trained and mentored team members to enhance performance and customer service skills.
- Implemented cost-saving initiatives that improved overall store profitability.
Clerk
QuikTrip
Wichita, KS
05.2019 - 11.2021
- Processed customer transactions accurately and efficiently at point of sale.
- Maintained store cleanliness and organized merchandise displays for optimal customer experience.
- Assisted in inventory management by restocking shelves and conducting regular stock audits.
- Trained new employees on operational procedures and customer service standards.
Education
High School Diploma -
Wichita Heights High School
Wichita, KS05.2017
Skills
Problem-solving
Communication Skills
Reliability
Adaptability
Team building
Multitasking
Timeline
Leads Specialist
King Of Freight
01.2025 - Current
Manager
Walmart
11.2021 - 01.2025
Clerk
QuikTrip
05.2019 - 11.2021
High School Diploma -
Wichita Heights High School