Mikal fox
SPRING,TX
Summary
Results-driven Station Supervisor with a decade of experience in transportation and leadership. Expertise in operational efficiency, team development, and safety compliance. Committed to maximizing resource allocation and enhancing service reliability.
Overview
1
1
Certification
2024
2024
years of professional experience
Work History
Station Supervisor
Washington Metropolitan Area Transit Authority, Metro
Washington, DC
01.2014 - 01.2024
- Supervised daily operations to ensure efficient transit service delivery and compliance with safety regulations.
- Coordinated staff schedules and assignments to optimize resource allocation and enhance service reliability.
- Monitored station performance metrics, identifying areas for improvement and developing action plans to enhance efficiency.
- Implemented training programs for new employees, fostering adherence to operational standards and customer service excellence.
Machine Operator
Washington Metropolitan Area Transit Authority, Metro
Washington, DC
01.2012 - 02.2014
- Operated heavy machinery for safe and efficient transit operations.
- Monitored system performance, identifying and resolving operational issues promptly.
- Conducted routine inspections to ensure equipment compliance and safety standards.
- Assisted in workflow optimization through effective communication with team members.
Custodian
Washington Metropolitan Area Transit Authority, Metro
Washington, DC
2000 - 01.2012
- Maintained cleanliness and sanitation in assigned areas according to established safety protocols.
- Operated cleaning equipment including vacuums, floor scrubbers, and pressure washers effectively.
- Assisted with waste management by collecting and disposing of trash in compliance with regulations.
- Conducted routine inspections to identify maintenance needs and reported issues promptly.
Education
High School Diploma -
Eastern High School
Washington, DC08-1995
Bachelor of Science - Business Management
Strayer University
Houston Tx10-2025
Skills
- Transit operations
- Operational efficiency
- Incident investigation
- Resource allocation
- Team development
- Effective communication
- Customer service
Certification
Real Estate Certification School Of Champions
Timeline
Station Supervisor
Washington Metropolitan Area Transit Authority, Metro
01.2014 - 01.2024
Machine Operator
Washington Metropolitan Area Transit Authority, Metro
01.2012 - 02.2014
Custodian
Washington Metropolitan Area Transit Authority, Metro
2000 - 01.2012
Bachelor of Science - Business Management
Strayer University
High School Diploma -
Eastern High School