Mikal Kerley
Round Rock
Summary
Reliable professional committed to creating safe, inclusive environments for youth. Expertise in supervising educational and recreational activities, promoting positive behavior, and delivering exceptional customer service. Strong communicator with a focus on teamwork and maintaining safety standards.
Overview
4
4
years of professional experience
Work History
Youth Counselor
YMCA
01.2025 - 01.2026
- Supervised and engaged children in educational and recreational activities.
- Promoted a safe, inclusive, and positive environment for youth participants.
- Assisted in planning and implementing daily programs and group activities.
School Bus Monitor
01.2023 - 01.2024
- Ensured the safety and well-being of students during boarding, transit, and unloading.
- Monitored student behavior and enforced district policies to maintain a safe environment.
- Assisted students with special needs, including seating and securement.
Front Desk Associate
Planet Fitness
01.2022 - 01.2023
- Delivered exceptional customer service by greeting members and facilitating check-ins and inquiries, enhancing overall member experience.
- Managed membership accounts and payments while performing administrative tasks, ensuring smooth operations at front desk.
- Ensured clean, organized, and welcoming front desk area to create positive first impressions for members and guests.
Education
Diploma -
Belton High School
Belton, TX05-2020
No Degree -
RPA College
Weatherford, TXSkills
- Crisis intervention
- Behavior management
- Customer service
- Customer satisfaction
- Conflict resolution
- Mentorship techniques
- Problem solving
- Multitasking
- Dependable
- Punctual
- Team-oriented mindset
- Positive attitude
Timeline
Youth Counselor
YMCA
01.2025 - 01.2026
School Bus Monitor
01.2023 - 01.2024
Front Desk Associate
Planet Fitness
01.2022 - 01.2023
Diploma -
Belton High School
No Degree -
RPA College