MIKALA BROWN
ORLANDO,US
Summary
Thrives in supportive and compassionate settings, looking to transition into new field. Developed strong communication and empathy skills, along with ability to manage daily care routines effectively. Aims to bring these transferrable skills to new role, contributing to positive and caring environment.
Overview
3
3
years of professional experience
Work History
Care Giver
Direct Support Services
Orlando, FL
06.2024 - Current
- Provided one-on-one care and supervision to individuals with developmental or physical disabilities
- Assisted with daily living activities including hygiene, meals, and mobility support
- Safely transported clients to appointments, recreational activities, and community outings
- Monitored client well-being and reported any changes in behavior or health status
- Supported emotional and social development through positive engagement and companionship
- Ensured a safe, clean, and supportive environment at all times
- Followed care plans and maintained confidentiality in accordance with privacy standards
- Communicated effectively with families, caregivers, and team members
Cashier/Deli Associate
Walmart
Orlando, FL
03.2025 - 04.2026
- Delivered high-quality customer service in a fast-paced, high-volume environment
- Operated cash register and handled cash, card, and digital transactions accurately
- Assisted customers with bill payments, money transfers, and service desk requests
- Responded to customer concerns with professionalism, patience, and problem-solving skills
- Stocked shelves, organized merchandise, and maintained a clean and safe store environment
- Assisted customers in locating items and navigating different departments
- Worked in multiple areas including front-end, sales floor, and deli, demonstrating flexibility and teamwork
- Prepared and handled food in the deli while following safety and sanitation guidelines
Cashier
Burlington
Orlando, FL
05.2023 - 01.2024
- Provided attentive, respectful service to a diverse population, ensuring a positive and supportive experience
- Handled sensitive customer interactions with patience, professionalism, and confidentiality
- Managed cash transactions and service requests accurately in a fast-paced environment
- Assisted individuals with specific needs, offering clear directions and hands-on support when needed
- Maintained a clean, organized, and safe environment in accordance with company standards
- Communicated effectively with team members to ensure smooth daily operations
- Adapted quickly to high-pressure situations while staying calm and solution-focused
Education
High School Diploma -
Ocoee High School
Ocoee, FL05.2025
Skills
- Patient Care & Support
- Customer Service & Communication
- Patient Transport & Mobility Assistance
- Safety & Sanitation Practices
- Time Management & Multitasking
- Team Collaboration
- Problem-Solving & Conflict Resolution
- Attention to Detail
- Confidentiality & Privacy Awareness (HIPAA-minded)
- Adaptability in Fast-Paced Environments
- Basic Food Safety & Handling (from deli experience)
- Cash Handling & Administrative Support
Languages
English
Full Professional
Timeline
Cashier/Deli Associate
Walmart
03.2025 - 04.2026
Care Giver
Direct Support Services
06.2024 - Current
Cashier
Burlington
05.2023 - 01.2024
High School Diploma -
Ocoee High School