Summary
Overview
Work History
Education
Skills
Timeline
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Mikala Ricketson

Edmond,OK

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

4
4
years of professional experience

Work History

Server

Hooters
05.2020 - Current
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.

Server

TopGolf
08.2021 - 03.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Education

Esthetician -

Central Oklahoma College
13820 Serenita Ave
10.2023

High School Diploma -

Stillwater High School
Stillwater, OK
05.2020

Skills

  • Oklahoma Licensed Esthetician
  • Retail Sales
  • Excellent Team Player
  • Waxing and threading

Timeline

Server

TopGolf
08.2021 - 03.2022

Server

Hooters
05.2020 - Current

Esthetician -

Central Oklahoma College

High School Diploma -

Stillwater High School

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Mikala Ricketson