Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Mikalah Artinian

Fishkill,NY

Summary

Motivated worker with exceptional social skills, communication abilities and customer service background. Pursues every opportunity to support team members and proactively address issues. Hardworking with strong track record of quickly taking orders, managing customer window and preparing food. Highly knowledgeable in POS systems. Commended for completing tasks quickly and offering friendly service.

Overview

2
2
years of professional experience

Work History

Employee

Dunkin' Donuts
04.2023 - Current
  • Greeted customers, responded to questions and improved engagement with merchandise.
  • Resolved customer complaints by investigating problems and developing solutions.
  • Drove team revenue totals by bringing in top sales numbers.
  • Located and obtained merchandise based on customer needs and desires.
  • Helped organize stockroom by unloading shipments and performing inventory counts.
  • Educated customers on new arrivals and future product arrivals to boost future revenue.
  • Trained and mentored new employees.
  • Calculated the total amount of money made at the end of the day.
  • Closed the store and stocked shelf's at the end of the night.

Photo Booth Attendant

E Rock Entertainment LLC.
07.2021 - Current
  • Transported photo booths to venues and safely unloaded backdrops and props.
  • Adjusted lighting and camera focus to promote high-quality photos.
  • Kept photo booths and props clean and neat before and during events.
  • Attended 15 weddings, parties, fundraisers and festivals with repeat positive feedback and numerous referrals.
  • Engaged customers by suggesting fun poses and interacting with guests in fun ways.
  • Displayed positive attitude while assisting multiple guests to provide excellent customer service.

Education

High School Diploma -

John Jay Senior High School
Hopewell Junction, NY
06.2023

Skills

  • Staff Training
  • Customer Retention Abilities
  • Cash Handling
  • Customer Relationship Management
  • Customer Inquiries
  • Prospecting Skills
  • Food Preparation
  • Answering Customer Questions
  • Customer Relations
  • Credit and Debt Card Processing
  • Restock Shelves
  • Setting Up Booths
  • Props Organization
  • Customer Experience

Hobbies

- Volunteer with Happy Life Animal Rescue 

- Knowledge of dogs and cats 

- Handles the animals during adoption shows

- Answers questions and offers guidance 


Timeline

Employee

Dunkin' Donuts
04.2023 - Current

Photo Booth Attendant

E Rock Entertainment LLC.
07.2021 - Current

High School Diploma -

John Jay Senior High School

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Mikalah Artinian