Summary
Overview
Work History
Education
Skills
Education
Timeline
Generic

Mikalah Leach

Durham,NC

Summary

Adept at enhancing operational efficiency and customer satisfaction, I leveraged time management and problem-solving skills at Chipolte to streamline kitchen operations and reduce waste. My tenure at Tokyo Bistro and Bladen East Health And Rehab honed my expertise in maintaining high cleanliness standards and fostering team collaboration, significantly improving service delivery and dining experience.

Overview

1
1
year of professional experience

Work History

Waitstaff Manager

Atria Senior Living
Durham
04.2025 - Current
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Worked closely with chefs to ensure quality control standards are met at all times.

Retail Sales Associate

Burlington Industries
Durham, NC
09.2024 - 01.2025
  • Operated cash registers and processed transactions including sales, returns, and exchanges.
  • Demonstrated knowledge of store products and services.
  • Computed purchases and received and processed cash or credit payment.

Dietary Aide

Bladen East Health And Rehab
Elizabethtown, North Carolina
07.2024 - 09.2024
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.

Waitress Supervisor

Tokyo Bistro
12.2023 - 07.2024
  • Managed table turnover rate effectively allowing for more guests served per shift.
  • Ensured timely delivery of food orders by closely monitoring kitchen processes and collaborating with chefs to resolve any issues efficiently.
  • Fostered a positive working environment by addressing employee conflicts promptly and fairly, promoting open communication between team members.
  • Increased overall dining experience by maintaining high standards of cleanliness and organization throughout the restaurant.

Cook Shift Leader

Chipolte
01.2024 - 03.2024
  • Maintained a clean and organized workspace, adhering to health department standards for safety and sanitation.
  • Demonstrated exceptional multitasking abilities by overseeing multiple cooking stations simultaneously while maintaining quality control standards.
  • Maintained high food quality standards by checking delivery contents to verify product quality and quantity.
  • Successfully managed inventory and reduced waste by carefully monitoring food usage and rotating stock.

Education

Family And Children Consumer Science - Family And Children Consumer Science

North Carolina Central University
Durham, NC

Skills

  • Time Management
  • Problem-Solving
  • Cleaning and sanitizing
  • Customer Service
  • Customer service
  • Team collaboration
  • Conflict resolution
  • Time management
  • Sales strategies
  • Effective communication
  • Problem solving
  • Active listening

Education

true

Timeline

Waitstaff Manager

Atria Senior Living
04.2025 - Current

Retail Sales Associate

Burlington Industries
09.2024 - 01.2025

Dietary Aide

Bladen East Health And Rehab
07.2024 - 09.2024

Cook Shift Leader

Chipolte
01.2024 - 03.2024

Waitress Supervisor

Tokyo Bistro
12.2023 - 07.2024

Family And Children Consumer Science - Family And Children Consumer Science

North Carolina Central University

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Mikalah Leach