Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashley Gonzalez

Tehachapi,CA

Summary

Dedicated and reliable hospitality professional with extensive experience in full-service restaurant operations, including front-of-house and back-of-house support. Proven ability to independently manage shifts, supervise staff, coordinate large group orders, and deliver exceptional customer service in fast-paced environments. Strong multitasking, leadership, and problem-solving skills with a commitment to team success and guest satisfaction.

Overview

8
8
years of professional experience

Work History

Waitstaff Manager

Kelcys
Tehachapi, CA
04.2020 - Current

Server / Shift Lead / Restaurant Support

  • Independently managed front-of-house operations during shifts, overseeing all restaurant activities and ensuring smooth service flow
  • in charge of the social media for the restaurant
  • Supervised kitchen staff and maintained effective communication between front and back of house
  • Prepared food items and completed daily prep work to support kitchen operations
  • Coordinated and executed large group orders and catered event meals
  • Managed restaurant operations in the absence of upper management
  • Handled inventory by receiving and organizing food and supply orders
  • Performed end-of-day closing duties and ensured cleanliness and organization of the restaurant
  • Managed and created content for the restaurant’s social media platforms
  • Cross-trained in both front-of-house and back-of-house responsibilities
  • Demonstrated strong teamwork, leadership, multitasking, and problem-solving skills

Kitchen Staff Member

Woodward West
Tehachapi, CA
10.2017 - 04.2019

Canteen Attendant

Woodward West

  • Managed daily operations of the camp canteen, serving snacks and merchandise to campers
  • Operated cash register and processed cash and card transactions accurately
  • Provided friendly and efficient customer service to campers and staff
  • Maintained organized inventory and restocked snacks and supplies as needed
  • Ensured cleanliness and organization of the canteen area
  • Balanced register and handled end-of-shift cash reconciliation
  • Assisted campers with purchases and answered questions in a professional and positive manner

Wait Staff Member

Dennys Restaurant
Tehachapi, CA
10.2017 - 04.2019

Education

High School Diploma -

Tehachapi High School
Tehachapi, CA

Skills

Customer Service Excellence

Leadership & Shift Management

Team Supervision

Front-of-House & Back-of-House Operations

Multitasking in Fast-Paced Environments

Cash Handling & POS Systems

Inventory Management

Food Preparation & Kitchen Support

Event & Large Group Coordination

Social Media Management

Conflict Resolution

Time Management

Communication Skills

Problem-Solving

Dependability & Strong

Cross-Training & Operational Flexibility

Languages

Spanish
Native or Bilingual

Timeline

Waitstaff Manager

Kelcys
04.2020 - Current

Kitchen Staff Member

Woodward West
10.2017 - 04.2019

Wait Staff Member

Dennys Restaurant
10.2017 - 04.2019

High School Diploma -

Tehachapi High School
Ashley Gonzalez