Mikalah Paleczny
Las Vegas,NV
Summary
Friendly, organized, and high-energy professional with strong customer service experience. Skilled in managing schedules, handling payments, and creating a welcoming environment. Passionate about fitness, health, and developing strong, lasting relationships with members to support retention and a welcoming gym culture, while delivering an excellent first impression.
Overview
4
4
years of professional experience
3
3
Certifications
Work History
Personal Assistant
Personal Assistant
Las Vegas, NV
01.2025 - Current
- Managed scheduling, communication, and daily tasks to support executive efficiency in a fast-paced environment
- Anticipate needs and resolve issues efficiently
- Coordinated travel arrangements and itineraries to ensure seamless business trips
- Handled correspondence, including emails and phone calls, to maintain professional relationships
- Managed confidential information securely to protect sensitive data.
- Greet guests and maintain a professional, welcoming presence
Property Administrator
Colliers International
06.2023 - Current
- Managed property operations, ensuring compliance with regulations and policies to maintain operational integrity.
- Oversaw lease administration tasks, including renewals and amendments for properties.
- Acted as primary liaison for tenants, vendors, and visitors in property management.
- Coordinated tenant communications and addressed inquiries to enhance tenant satisfaction and engagement.
- Delivered consistent, high-quality customer service to foster positive tenant relationships.
- Answer phones, manage emails, and handle incoming requests
- Maintain organized records and schedules
Assistant Manager
Jimmy John's
10.2021 - 06.2023
- Oversaw daily front-of-house operations, ensuring seamless service in a high-volume environment
- Trained and supported team members to ensure excellent customer service
- Coordinated scheduling and multitasking to optimize staff efficiency during peak hours
- Opened and closed the store, handled cash, and processed payments
- Trained new staff on company policies and food safety standards.
- Monitored inventory levels to ensure consistent availability of ingredients.
Education
Associate of Science - Biology
College of Southern Nevada (CSN)
Las Vegas01-2028
Skills
- Customer Service Excellence
- Phone & Email Communication
- Scheduling & Calendar Management
- Payment Processing
- Organization & Multitasking
- Team Leadership
- Professional Appearance
- Problem solving
- Administrative tasks
Certification
Real Estate License
Timeline
Personal Assistant
Personal Assistant
01.2025 - Current
Property Administrator
Colliers International
06.2023 - Current
Assistant Manager
Jimmy John's
10.2021 - 06.2023
Associate of Science - Biology
College of Southern Nevada (CSN)