Mikalia Mendez
San Jose,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Work History
Behavioral Technician
BTA
San Jose, CA
12.2022 - 03.2023
- Conducted functional assessments, collected data, and implemented behavior plans based on assessments.
- Instructed clients in social skills training techniques such as positive reinforcement, prompting, and shaping behaviors.
- Maintained detailed records of sessions including progress notes, daily logs, incident reports and program updates.
- Collaborated with families to provide support strategies for home-based interventions.
- Encouraged positive behavior by providing rewards or praise for desired behaviors.
- Provided crisis management when needed by utilizing de-escalation techniques such as redirection or calming strategies.
- Attended review, progress and clinical team meetings.
Stylist
Lovisa
Milpitas, CA
09.2022 - 10.2022
- Created custom looks for clients based on their individual style, body type, and personality.
- Kept work area clean and neat to stay productive.
- Organized and maintained an inventory.
- Assisted customers with selecting jewelry for their piercings.
- Cleaned, sterilized and sanitized equipment before and after each customer service.
- Performed ear piercings using a sterile gun in accordance with health regulations.
- Educated customers on proper aftercare of their pierced ears.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Coach
Elevo
San Jose, CA
03.2022 - 10.2022
- Created a safe environment for children TK - 5TH grade to explore their emotions
- Used physical activity games to teach an SEL ( social emotional learning ) lesson
- Duty also included answering any first hand questions parents have, making sure all paperwork is correct and turned in on time to avoid any conflict with our program.
- Mentored team members in order to build confidence and foster a supportive environment.
- Encouraged students with positive reinforcement during game play.
Barista
Starbucks
San Jose
04.2021 - 08.2021
- Greeted customers with a pleasant smile, took orders, and answered questions about menu items.
- Prepared hot and cold drinks according to customer specifications.
- Maintained cleanliness of work area, including counters and equipment.
- Operated cash register to process payments from customers.
- Restocked supplies such as cups, lids, straws, syrups and other beverage ingredients.
Holiday Photographer
San Jose, CA
11.2019 - 12.2019
- Collaborated well with team members to carry out daily assignments and achieve team targets
- Lead teams through routine operations and unexpected challenges with strong decision-making skills
- Satisfied customers delivering speedy and expert service for all types of needs.
Education
Diploma -
06.2021
Skills
- Clinical Documentation
- Behavior Management
- Excellent Customer Service Skills
- Cash Handling
- Customer Assistance
- Reliable and Responsible
- Team Cooperation
- Adaptable and Flexible
- Scanning and Copying
Timeline
Behavioral Technician - BTA
12.2022 - 03.2023
Stylist - Lovisa
09.2022 - 10.2022
Coach - Elevo
03.2022 - 10.2022
Barista - Starbucks
04.2021 - 08.2021
Holiday Photographer -
11.2019 - 12.2019
Liberty High School - Diploma,
Similar Profiles
Jamie DawesJamie Dawes
Truck Driver at BTATruck Driver at BTA
ANIL SINGHANIL SINGH
Restaurant Manager at BTARestaurant Manager at BTA
Howard KennedyHoward Kennedy
Auto Body Technician at BTA CollisionAuto Body Technician at BTA Collision