Microsoft Word, Excel & Powerpoint
Mikalia Nwachukwu
Student
Houston,Texas
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service and retail worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Cashier
Spring Creek BBQ
10.2023 - 05.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Crew Member
Jersey Mike's Subs
04.2023 - 08.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
Service Assistant/Cashier
El Pollo Loco
12.2022 - 01.2023
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted customers with carry-out service.
- Processed payments for orders and provided customers with change.
Education
City Honors College Preparatory Academy
Inglewood, CA 08.2022 - 06.2025
Cuthbertson High School
Waxhaw, NC 02.2023 - 06.2025
Langham Creek High School
Houston, TX 08.2023 - Current
Skills
Alertness of surroundings
Great teamwork
Cash handlingCan speak French at intermediate level
Interactive communication skills
Customer engagement
Verbal and written communication
Point of sale operation
Hospitality service expertise
Order Processing
Stock replenishment
Software
Team Live
Interests
Hiking
Reading
Writing
Music
Timeline
Cashier
Spring Creek BBQ
10.2023 - 05.2024
Langham Creek High School
08.2023 - Current
Crew Member
Jersey Mike's Subs
04.2023 - 08.2023
Cuthbertson High School
02.2023 - 06.2025
Service Assistant/Cashier
El Pollo Loco
12.2022 - 01.2023
City Honors College Preparatory Academy
08.2022 - 06.2025