Microsoft Word, Excel & Powerpoint
Mikalia Nwachukwu
Student
Houston,Texas
Summary
Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service and retail worker devoted to meeting team and customer needs.
Overview
1
1
year of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Cashier
Spring Creek BBQ
10.2023 - 05.2024
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
Crew Member
Jersey Mike's Subs
04.2023 - 08.2023
- Operated cash register to ring up final bill and process various forms of payment.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Worked well with teammates and accepted coaching from management team.
- Provided excellent customer service by greeting customers and meeting quality expectations.
- Cleaned and maintained all areas of restaurant to promote clean image.
- Trained new team members on procedures, customer service, and sales techniques.
- Collaborated with team members to complete orders.
Service Assistant/Cashier
El Pollo Loco
12.2022 - 01.2023
- Managed customer deliveries and assisted with carrying out orders to promote maximum satisfaction.
- Transported dirty utensils, dishes, and trays to kitchen to help team stay on top of cleaning.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Assisted customers with carry-out service.
- Processed payments for orders and provided customers with change.
Education
City Honors College Preparatory Academy
Inglewood, CA 08.2022 - 06.2025
Cuthbertson High School
Waxhaw, NC 02.2023 - 06.2025
Langham Creek High School
Houston, TX 08.2023 - Current
Skills
Alertness of surroundings
Software
Team Live
Interests
Hiking
Reading
Writing
Music
Timeline
Cashier
Spring Creek BBQ
10.2023 - 05.2024
Langham Creek High School
08.2023 - Current
Crew Member
Jersey Mike's Subs
04.2023 - 08.2023
Cuthbertson High School
02.2023 - 06.2025
Service Assistant/Cashier
El Pollo Loco
12.2022 - 01.2023
City Honors College Preparatory Academy
08.2022 - 06.2025