I am a self-driven entrepreneur eager to expand my skills to new workplaces. I have a great amount of experience in multiple fields and am well-rounded in my skills. I was raised in Puerto Rico, and I am completely fluent in both English & Spanish. My communication and sales skills are impeccable due to my experience and education in Real Estate, Business owning, & Interpreting Services. I am determined to exceed my goals in all tasks at hand and willing to take on any suitable position to put my skills to good use.
Overview
4
4
years of professional experience
Work History
Interpreter
Kelly Services
01.2023 - Current
I work as a bi-lingual interpreter where I remotely translate conversations over phone calls from the client to the LEP, (limited English person), and vice versa
In this position I have to uphold a certain standard to ensure that both clients receive the best customer service experience and for both to feel as though they feel comfortable that I am translating and expressing all of their concerns
I also work to keep the dynamic to a calm tone when translating from LEP to the clients
I translate medical, legal, and financial calls which expands my casual language skills to professional and expert terminology
Real Estate Agent
Long & Foster Real Estate
01.2022 - Current
In my real estate position, I coordinated rentals and took phone calls for other agents and their tenants to assure a good customer service experience
I made cold calls to attract new potential tenants and acquire new listings
From my training, I also learned how to stay up to date on market trends and focus on the trajectory of home value
Within this position, I also implemented my notetaking and organizational skills keeping records and customer information in files
I would input data into the work system and would also coordinate E-documents for legal purposes such as leases, insurance agreements, billing records, and signatures
I was expanding my emailing capabilities by using professional layouts, conversing with distraught tenants in effort to resolve situations, and kept owners up to date on their rental
Entrepreneur (Businessman)
Tru West
01.2022 - Current
I currently completely own my own vacation home business where I remodel homes to have them fit the aesthetic and branding of the company and rent them as vacation homes
I communicate with tenants throughout their stay to ensure a good experience for the guest by withholding a good reputation and 5-star review
I handle all social media accounts and manage them for consistency
I cold call other rentals for permission to sublease and rent on Air-bnb for Tru West
I keep up with interior design trends and source all decor in the home to attract the right target demographic
Co-Owner
Smucky
01.2021 - Current
Company Overview: An emerging luxury fashion company
I am currently co-owner of an emerging luxury fashion company where I handle a variety of behind-the-scenes positions to create a consistently growing company
I handle all sales and keep data of our growth over time to ensure we are meeting all goals as a company
I work as a project manager alongside my partner to make sure all products are meeting agreed lead times and to make sure quality is consistent
I coordinate events, host interviews, and handle email opportunities for marketing purposes