MIKAYEL GUROKYAN
Summary
Dedicated and motivated management professional with several years of experience overseeing operations in residential care environments. Strong leadership, excellent decision-making abilities, and a proven ability to adapt quickly in fast-paced or challenging situations. Known for maintaining high standards of care, supporting staff development, and ensuring compliance with all regulatory requirements. My background reflects a commitment to responsibility, continuous improvement, and professional growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Auto Transport Broker
Royal Auto Group
02.2022 - Current
- Managed end-to-end vehicle transportation services, coordinating shipments between customers and certified carriers nationwide.
- Negotiated rates with carriers to secure competitive pricing while maintaining high service standards.
- Company number : 818-600-0040
House Manager RCFE
Boarding Care
Burbank
02.2019 - 12.2025
- Supervised daily operations, ensuring compliance with health and safety regulations.
- Coordinated staff schedules to optimize care delivery and maintain high service standards.
- Implemented individualized care plans, enhancing resident satisfaction and quality of life.
- Trained new employees on best practices in patient care and operational procedures.
- Managing and organizing medical appointment schedules for residents.
LISCA AUTO TRANSPORT
Dispatcher
North Hills
02.2022 - 11.2025
Managed end-to-end vehicle transportation services, coordinating shipments between customers and certified carriers nationwide.
Negotiated rates with carriers to secure competitive pricing while maintaining high service standards.
Education
High School Diploma -
Hebert Hoover High School
Glendale, CASkills
- Calendar management
- Financial management
- Staff training
- Employee work scheduling
- Elderly assistance
- Emergency response
- Appointment coordination
- Employee scheduling
- Preventive Maintenance
- Exceptional organization
Certification
Certified Administrator, Residential Care Facility for Elderly (RCFE)
Languages
- Armenian
- English, Full Professional
- Armenian, Full Professional
Timeline
LISCA AUTO TRANSPORT
Dispatcher
02.2022 - 11.2025
Auto Transport Broker
Royal Auto Group
02.2022 - Current
House Manager RCFE
Boarding Care
02.2019 - 12.2025
High School Diploma -
Hebert Hoover High School