Summary
Overview
Work History
Education
Skills
Timeline
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Mikayia Manning

Mikayia Manning

Jersey Village ,Texas

Summary

I am very hard working , focused and dedicated to getting my job done correctly.

Punctual and honest cruise specialist with solid background in customer service environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste.

Committed and hardworking cruise specialists with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service.

Overview

3
3
years of professional experience

Work History

Cruise Specialists

Norwegian Cruise Line
08.2022 - Current
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Responded to clients' questions, issues and complaints and implemented appropriate solutions.

Customer Service, tech rep

04.2021 - 11.2021
  • Handle refunds , unide applications and music
  • Help with technical issues involving apple phones, macs, tablets and watches
  • Kroger

Cashier

H-E-B
04.2020 - 09.2021
  • Handling money , checking out customers , handling merchandise
  • Transcom

Bakery Associate

Walmart
01.2018 - 12.2018
  • Handle custom orders, stock shelves, assist customers , deep clean
  • Arranged bakery displays to showcase baked goods, cakes and pies to drive product sales.
  • Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
  • Provided superior customer service to promote guest satisfaction, brand loyalty and consistent revenue.
  • Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.

Education

Science

Homeschooled
Remote

Skills

  • Educational Feedback
  • Stocking and Replenishing
  • Cooperative Attitude
  • Performing Needs Assessments
  • Credits and Refunds
  • Telephone Reception
  • Feedback Acceptance
  • Cash Register Operation
  • Customer Complaint Resolution
  • Customer Transactions
  • Customer Service and Assistance

Timeline

Cruise Specialists

Norwegian Cruise Line
08.2022 - Current

Customer Service, tech rep

04.2021 - 11.2021

Cashier

H-E-B
04.2020 - 09.2021

Bakery Associate

Walmart
01.2018 - 12.2018

Science

Homeschooled

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Mikayia Manning