Mikayla Allen-Goodwin
Charlotte,NC
Summary
Strategic and analytical Category Analyst that focuses primarily on devising solutions to complex problems and provide ways to lower expenses. Experience in the healthcare industry, supply chain, and project coordination. Committed to delivering insightful analysis and presentations to all levels of management.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Operating Room Coordinator
Novant Health
Charlotte, NC
09.2022 - Current
- Implemented process improvements that resulted in increased efficiency in the operating room setting.
- Performed analysis of medical and surgical products to identify savings opportunities.
- Implemented and maintained an accurate medical device tracking system, ensuring compliance with regulatory standards.
- Created and managed inventory systems for medical supplies and equipment to reduce costs and improve quality of care.
- Developed and maintained strong relationships with surgeons, nurses, and other operating room personnel to ensure optimal patient care.
- Managed medical billing processes, processing over 100 supply billing transactions a week with a 98% reduction in billing errors.
- Utilized Ariba and Lawson software applications for efficient procurement and management of surgical supplies.
Non-Clinical Supplemental Staff
Cone Health System
Greensboro, NC
08.2021 - 08.2022
- Built strong relationships with customers through exceptional communication skills and follow-up efforts.
- Utilized problem-solving skills to identify and resolve customer issues quickly and efficiently.
- Conducted COVID-19 screenings for 150 visitors, patients, and employees, enhancing safety protocols.
- Provided information and resources, answering questions and concerns.
Fulfillment Center Associate
Amazon
Charlotte, NC
11.2020 - 08.2021
- Utilized problem-solving skills to resolve any issues related to order processing.
- Accurately picked and packed orders for shipment, meeting customer deadlines.
- Managed multiple tasks simultaneously while maintaining high standards of work quality
- Assisted in organizing merchandise shelves for optimal storage space utilization.
- Stocked shelves, racks, and bins with new or transferred merchandise.
Certified Nursing Assistant
Novant Health
Charlotte, NC
05.2020 - 08.2020
- Provided direct care to COVID-19 patients.
- Implemented CDC preventative safety measures.
- Obtained patient medical history and symptoms.
- Analyzed vital signs for symptom trending.
- Evaluated infection tracing based on demographics.
- Used EPIC for patient information and health progress charting.
- Demonstrated strong communication skills when interacting with patients, families, and healthcare professionals.
Education
Bachelor of Science - Public Health
University of North Carolina At Greensboro
Greensboro, NC05-2022
Skills
- Supply Chain Management
- Project Coordination
- Strategic Thinking
- Data Analysis
- Complex Problem-Solving
- SQL
- SaaS
- Epic Systems
- Process Improvement
- Cross-Functional Collaboration
Certification
- Pendo: Product Management Basics Certified
Internships
Health Communities Intern | Cone Health-MedCenter for Women
- Designed infographics for community events, utilized excel spreadsheets to organize patient information, and communicated with partner organizations involved with supporting the community events
- Designed and administered surveys
- Analyzed data and evaluation from surveys to improve resources and future events
- Assisted preceptor with creating presentations and community project support
- Planned and coordinated meetings for different partnerships
- Organized the food market to make it more accessible for patients
- Informed patients about healthcare resources and assisted with applying for federal health programs
Accomplishments
- Dean's List
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Operating Room Coordinator
Novant Health
09.2022 - Current
Non-Clinical Supplemental Staff
Cone Health System
08.2021 - 08.2022
Fulfillment Center Associate
Amazon
11.2020 - 08.2021
Certified Nursing Assistant
Novant Health
05.2020 - 08.2020
Bachelor of Science - Public Health
University of North Carolina At Greensboro