Mikayla Bell
Shinglehouse,PA
Summary
Detail-oriented Credit Support Specialist with expertise in credit analysis, documentation review, and payment processing. Committed to streamlining processes and enhancing team performance through effective training and collaboration.
Overview
5
5
years of professional experience
Work History
Credit Support Specialist
Community Bank N.A.
Olean, NY
04.2023 - Current
- Analyzed credit applications to determine eligibility and risk levels.
- Collaborated with loan officers to streamline documentation processes.
- Provided expert guidance on credit policies and procedures to team members.
- Reviewed financial statements for accuracy and compliance with regulations.
- Used SharePoint workload tool to capture work completed.
- Conducted training sessions for new employees, sharing knowledge on best practices in credit analysis and support functions.
- Maintained documentation standards in line with company policies ensuring easy retrieval during audits or reviews.
- Assisted in preparation of credit quality review packages.
- Assisted in Dealer Set up and Maintenance
Sales Associate
Bleu Daffodil Boutiqe
Coudersport, PA
04.2021 - 11.2022
- Delivered exceptional customer service, enhancing client satisfaction and loyalty.
- Assisted in visual merchandising to create appealing product displays.
- Processed transactions accurately using point-of-sale systems.
- Maintained inventory levels through effective stock management practices.
- Trained new sales associates on customer engagement techniques and store policies.
- Analyzed sales trends to identify opportunities for product promotion and upselling.
- Developed strong relationships with clients, fostering repeat business and referrals.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Assisted in updating social media website and only sales.
Education
Business Administration
Southern New Hampshire University
Hooksett, NHMarketing
Indiana University of Pennsylvania
Indiana, Pennsylvania, PASkills
- Documentation review
- Payment processing
- Credit analysis
- Cash flow analysis
- Loan processing
- Attention to detail
- Multitasking
- Excel proficiency
- Data analysis
Timeline
Credit Support Specialist
Community Bank N.A.
04.2023 - Current
Sales Associate
Bleu Daffodil Boutiqe
04.2021 - 11.2022
Business Administration
Southern New Hampshire University
Marketing
Indiana University of Pennsylvania