Mikayla Boutros
Albany,NY
Summary
Hardworking student enthusiastic about learning and being part of the Law field inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.
Overview
7
7
years of professional experience
Work History
Social Media Manager
Egatha Foundation
02.2024 - Current
- Increased brand awareness by developing and implementing effective social media strategies.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Analyzed performance metrics to identify areas for improvement and optimize social media campaigns.
Sales Consultant Representative
DePaula Auto Group
06.2021 - Current
- Negotiated Deals that would satisfy both the dealership and the customer.
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Developed and delivered engaging sales presentations to convey product benefits.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Increased sales by offering advice on purchases and promoting additional products.
- Achieved monthly sales goals by promoting product benefits and enrolling new clients.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Trained and mentored new sales representatives.
- Increased sales by 10%
Dental Assistant
Dental Care Services
03.2021 - 03.2023
- Recorded patients' health histories, documented current symptoms and pulled up records from prior visits for dentists to view and evaluate.
- Assisted dentists, hygienists and other personnel by handing appropriate tools and supplies needed for procedures.
- Scheduled appointments for new and existing customers, factoring in provider availability and scheduling loads.
- Documented patient dental health information, medical history and vital signs for future reference.
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms and restocked supplies to prep for next patient and maintain health and safety practices.
- Performed general chair-side duties for general dentistry, endo procedures and oral surgery.
Internship Student
YODA
01.2022 - 01.2022
- Shadowed different types of medical departments.
- Participated in workshops and presentations related to projects to gain knowledge.
- Collaborated with senior management on new initiatives to build confidence.
- Analyzed problems and worked with teams to develop solutions.
- Sorted and organized files, spreadsheets, and reports.
Sales Consultant Representative
Ford Of Latham
12.2019 - 03.2021
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Attended advanced training sessions and conferences to increase product knowledge and productivity.
- Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
- Cold-called leads and closed large number of new sales over several months.
Sales Associate
Latham Auto Sales And Service
09.2016 - 11.2019
- Trained and developed new hires in company processes, product knowledge, customer service, and selling techniques.
- Engaged with customers to effectively build rapport and lasting relationships.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Engaged with customers to build rapport and loyalty.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
Research Assistant
Albany Medical Center Hospital
09.2018 - 06.2019
- Worked both independently and collaboratively in fast-paced laboratory environment.
- Performed statistical, qualitative and quantitative analysis.
- Attended seminars and symposiums to improve overall knowledge and understanding.
- Gathered, arranged and corrected research data to create representative graphs and charts highlighting results for presentations.
Education
Bachelor of Science - Biology Major - Healthcare Management Minor
Siena College
Albany, NY05.2023
High School Diploma -
Shaker High School
Latham, NY06.2019
Skills
- Interpersonal Communication Skills
- Persuasive Communication
- Effective Customer Communication
- Key Relationships
- Product and Service Knowledge
- Networking Strength
- Communications Strategies
- Conflict Resolution Techniques
- Negotiation Tactics
- Problem Solving
- Time Management
- Teamwork
Languages
Arabic
Native or Bilingual
French
Limited Working
Timeline
Social Media Manager
Egatha Foundation
02.2024 - Current
Internship Student
YODA
01.2022 - 01.2022
Sales Consultant Representative
DePaula Auto Group
06.2021 - Current
Dental Assistant
Dental Care Services
03.2021 - 03.2023
Sales Consultant Representative
Ford Of Latham
12.2019 - 03.2021
Research Assistant
Albany Medical Center Hospital
09.2018 - 06.2019
Sales Associate
Latham Auto Sales And Service
09.2016 - 11.2019
Bachelor of Science - Biology Major - Healthcare Management Minor
Siena College
High School Diploma -
Shaker High School
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